Extended Stay America Select Suites - Birmingham - Inverness

Room was clean, ac worked well. Bed was ok but not great. Basically no service from staff.

The facility and staff were as expected. There were no shortcomings.

Looks nice from the outside, but the inside needs complete renovation. Sinks are old curtain rods are rusted, refrigerator is rusted etc. they can do better.

Quite

Everything was very perfect but the weed smell around the stairs but it was closer to my room

Got there ti check in around 1030 pm and couldn't get into the lobby. Had to call and have someone come let us in. Then was met with a deposit that was never mentioned anywhere when booking the room. No one was available to check us out when we were ready to leave. Dirty refrigerator. Microwave didnt work. No toiletries.

The location was not out of the way.

No elevator is, no hair dyer, no compliment coffee, the bed was hard, the floors were not clean, a big soft post by the bed, the stove said a burner was on, but it wasn’t. The kitchen was not stocked, all of the cabinets are empty.

Staff really, went above and beyond to make sure my needs for my room was met. Very professional, great customer service skills.

Quiet. Clean rooms. Good for the money.