Congress Plaza Hotel

Stayed here for few days while attending a conference near Willis Tower. Easy walk over there, as well as to Millennium Park. As a solo female, I felt very safe in the area, even walking around at night! There are plenty of other people out and about, which helps. The hotel itself is decent--it feels elegant and vintage in the lobby. Walking over to the elevators sends you back 40 years and everything is extremely dated. The hallways between the hotel rooms are also really dingy and not welcoming at all. Thankfully, the room was decently updated and I had a lovely view of the lake! The room itself was comfortable, but some of the wares, again, felt dated (small TV/no TV guide, binder full of hotel recommendations that feel like they haven't been looked at in years). The bathroom also has zero counter space and could be updated. But overall, this room was fine for a few days in the city, and I appreciated the lower cost of this hotel.

This is a beautiful historic Chicago downtown hotel across the street from Grant Park. However, some of the rooms and hallways are in need of updating.

Top Lage, sehr zentral

Coffee pot and iron did not work - adjoining room was very loud all night long - I acutaly booked a room with 1 queen bed and we were place in a room with 2 double beds and an adjoining room - not in our party. They were very loud overall beautiful hotel just a few glitches

Service was fine, but very quiet and uninformative. I was very uncomfortable in my room. Three of the towels had yellow stains, the toilet seat was loose, the shower curtain had stains on it, and the shower itself had hair in it. The toilet bowl was also dirt. Very disgusting. Had I not gotten into Chicago at 11:30pm I would have gone elsewhere.

Clean rooms. Liked how there’s things nearby to do. Staff were polite

Steve and Johnny the bellboys were always very nice and helpful! A smile and quick conversation whenever we see saw them. We had an awesome time!

Very Clean Hotel, me and my friend enjoyed our stay here. It is an older hotel but the room was really nice

We stay here every year for music festival, it's super convenient to the public transportation and close to most of the downtown area attractions. It's an older hotel but rooms are clean.

Need fix or renovation some place, closet, rest room door