Graduate by Hilton Minneapolis

GRE At place close to the university

Very cold could turn the con

Good location

Toilet was broke shower was super slipper

Severely understaffed

Great customer service

I can honestly say this stay was a major disappointment from start to finish. The service was unwelcoming and gave the impression that the team wasn’t properly trained or prepared to handle guest needs. The property itself looked tired—hallways were messy, the décor hadn’t been updated in years, and the paint was peeling in several spots. On top of that, roadwork in the area made the experience even more frustrating, and when I raised concerns, management brushed them off instead of taking them seriously. The lack of accountability and care for guests was the most frustrating part. This hotel felt neglected and poorly managed, and I would not recommend it to anyone who expects even the basics of comfort or professionalism during their stay.

Great hotel!

We arrived in August, before the start of their season and while their HVAC system was being updated. Thus, our room had an additional, portable AC unit in it to supplement their system. While not ideal, the staff were honest about the situation and the unit cooled the room well. The room was very clean. We enjoyed the attached restaurant, the Beacon, and we even played some air hockey in the lobby, which was a comfortable place to hang out as we met with some people. They had some free water bottles and complementary ice cream sandwiches! Very nice staff. When we visit UMinn again, we will definitely stay at The Graduate again, where we can walk to anywhere on campus.

Cool ambiance and friendly service. Easy to check in and out, although the reception desk is tucked out of site.