Red Lion Inn & Suites Blue Springs

The Staff were very friendly and accommodating.

This hotel gave me one of those horror stories you remember forever. When we first walked in, we were asked for a $200 cash deposit which was never communicated and we were not prepared for. This was alarming since out of all the hotels of stayed in, I have never been asked for a cash deposit, let alone one this high. The place was sketchy, but we shook it off, left our stuff in our rooms, and headed out for the day. When we returned at 11pm, my partner and I found bed bugs on the wall and bed. First, the staff tried to move us upstairs, which was almost worse. The hallway was filthy, our "new room" had mold and cobwebs, and one of the neighbors had a pizza slice between the door to keep it open while some sort of banging was heard behind it. At this point, we didn't feel comfortable staying. We went back down to the front desk, where another hotel guest proceeded to repeatedly ask me to join him in his room (I'm younger girl, and he was a much older, larger man.) Fortunately, we got both our deposit and our money back on the room. However, it left us scavenging to find a room after midnight and desperately trying to get rid of any bed bugs, completely ruining our trip. Out of all my travels, I have never had an experience as bad as this one. Please do not stay here.

Friendly staff Mediocre breakfast Pillows are nice

Front desk staff was telling me about another guest I did not know(including their room number)because I had the same first name. He then proceeded to tell me that there was also a guest in the hotel with the same last name as me, and tried to find their check in paperwork TO SHOW IT TO ME. If there is a "HIPAA" type regulation for hotels, and I hope to Christ that there is, this man violated it BIG-TIME. There was also another guest just hanging out at the front desk and I think she is a long-term tenant.

Easy check in, nice size room.

The location is right off of the highway. Breakfast wasn't terrible. The staff was okay. Pool and hot tub. Mini fridge

Everything else. Literally. The room wasn't what the pictures showed. Things not working. Beds wore out. Jets not working. Door creak and get stuck.

The breakfast was nice and the facilities were clean and organized