The Hay - Adams

Glamorous hotel with chic decoration. Ideal for both leisure or business stays. Walkable area, great restaurant & bar

You will not find a better hotel in Washington, DC. The history of this hotel is amazing, but the staff is what sets this hotel apart. I spend a lot of time in DC for business, and the Hay Adams is now my hotel EVERYTIME I go to DC.

FRANZISKA! The elegant rooms, supreme location, and scrumptious food all fade in comparison to the impeccable service. From Alfredo who introduced us to the hotel to Brian the concierge that booked our delightful night Monuments tour to the Queen Franziska, this hospitality team is the Dream Team! When we did not make our group transportation, Franziska sprang into action: checked our bags and got us on our way in the house car. I am sad to check out of this heavenly hotel, but I know I will return!!

The entire staff at this hotel is superior to any hotel I have been a guest at in the world! The property is perfectly located and the Lafayette is an amazing restaurant for breakfast meetings or a romantic dinner. The hotel lounge is world famous “Off The Record” and serves a quality cocktail with a smile.

tout

rien la vérité tout etait bien

The staff at The Hay Adams is fabulous. They are all very attentive, accommodating, friendly, I could go on and on. Will definitely be back.

Wanted a special hotel experience for my wife's 60th birthday. We were not disappointed and the hay Adams exceeded our expectations

I can't say enough about the Hay Adams. If I win the lottery, I will move into their nicest suite and die a very happy person, living there for the rest of my life. I absolutely love this hotel! It connects me to nostalgia, to a time when people cared, to a staff that treats you like family, and to cuisine that is absolute perfection.

I recently visited The Hay-Adams, located across from the White House, and had a disappointing experience that I feel compelled to share. Upon entering the lobby, I was looking for the restroom. Both doormen looked at me as if I didn’t belong there and didn’t offer any assistance. When I asked politely, “Could you please guide me to the ladies’ room?” one of them replied, “We don’t have one.” Thinking it might be a wording issue, I rephrased my question and said “restroom” instead. He repeated, “We don’t have,” and then added, “We have, but only for guests.” I was honestly shocked. I don’t know in which era this mindset belongs, but being treated this way at a hotel that calls itself luxury is unacceptable. I’m currently staying at another five-star property just 15 minutes away, and when I later entered a different luxury hotel to use their restroom, I was met with genuine hospitality and kindness — the kind of treatment that defines true luxury. As a hotelier myself and an avid traveler, I’ve stayed at and visited properties around the world. I’ve never experienced such an unwelcoming attitude. Hospitality is not just about grand décor or a famous address — it’s about how you treat people. Luxury starts with respect, and sadly, this experience was far from it.