Regency Palace Amman

Not good

The staff is very friendly

The staff was extremely friendly and helpful, they made us feel right at home, we will definitely will be back and recommend to all our friends!!

Rooms are big and comfortable but it smell bad and the floor is dirty

Advertised free airport shuttle but this did not exist - you can book a hotel taxi for £45. A normal taxi or Uber is about £20 or a bus from the bus station (a short taxi journey away) is £2. Smoking is allowed in the corridors and bars, so even if you are not a smoker your room smells of smoke, which is a shock to British travellers who are used to smoke-free environments. The rooms are a little dated and shabby but the swimming pool and roof top bar is nice - though this was pay-to-enter on some nights we stayed there. Breakfast was nice. 30 minute walk to Amman town centre or a £3 taxi ride - hotel taxi charged us £25.

Trop vieux, odeur de fumee et d’essence, roof top et piscine pas du tout comme les photos.

Need total new renovation.

I love the rooftop pool which was the main reason I booked this hotel. It is clean and has a beautiful view over the city. However, it closes at 6pm.

Really good customer service experience at check-in from the young lady who checked me in and the bed offered a great sleep. The hotel however shows its age and the carpet is well worn in the rooms along with very tired furniture. This hotel would have been a shiny jewel in the crown decades ago and it's a shame that it now is but a mere shadow of a former glorious self. Also even on the non-smoking floors, guests would be smoking so the smell floats in the corridors and into the room.

Classic decor, Xmas tree was awesome! Def recommend