Hyatt Regency Lisle near Naperville

Big and quiet

There was trash outside my door for 2 days and one of my rooms smelled like food. The loud cars

size of the room and layout

A little dirty, I thought when I booked I chose to have breakfast included. That was not the case. The website I used was misleading.

I visit family in Downers Grove, and stay at this location because it is very close by. Price is reasonable and close to freeway. This last visit, late Feb. 2026, may be my last: No hot water in the shower. Yes, I let it run quite awhile, and called maintenance . Both with unsuccessful results. Had to move rooms because of the water situation. Second room was better. Phones in guest rooms are wonky; tried to call front desk a few times, and just kept getting busy signals. Breakfast is wildly expensive. Most other comparable hotels in the area have free breakfasts. MAJOR strong fragrance smell when you first enter the hotel. Probably not good for guests with allergies top perfumes or scents. Tone it down! The staff is accommodating. PLEASE remodel this hotel, or just tear it down and build a new one. It's tired and old. Maybe the price isn't that reasonable now that I think about what you get for it.

Everything was great.

I continuously state that everyone that I'm assigned to needs a new mattress. That is the only complaint that I have.

Run down hotel, dated, unkept. The only thing that keeps this place going is its amazing staff. Cheering for Carter and other staff members. Otherwise- shut it down.

Only one elevator working the entire time during a packed weekend. Rooms were dirty. Could not cool room, hotel was 75+ degrees.