Imperial Hotel

Maden, personalet og stemningen på hotellet.

Prisen er steget markant siden vi overnattende hos jer sidste år. Vi boede på et stort værelse med to badeværelser og altan. Der var prisen 5000 kr for to nætter, tre personer. I år boede vi på et lille værelse, to personer og det kostede 7000 kr! Det betyder at vi kigger efter et andet sted næste år vi skal afsted.

Fint och stort sovrum

Vi hade en balkongdörr som ledde ut till en balkong som var kopplat till parkeringshuset. Badrummet var inte särskilt nyrenoverat

The location was really good and the breakfast was okay.

Our room was directly next to a construction site, which made it noisy. The room itself also looked like a construction site. There were unfinished repair marks on the bathroom ceiling, a paintbrush left in the sink, and the soap holders were loose. We stayed at the hotel for a total of 3 nights, and during that entire time our room was not cleaned at all, even though at check-in we were asked if we wanted daily housekeeping, to which we answered yes. We mentioned the issue to the receptionist at the front desk, and they arranged for new towels and the rubbish to be emptied from our room. As an apology, we received a bottle of sparkling wine, which was a nice gesture.

We booked hotel for one night because we were going on a cruise. Location great for what we wanted to do.

The staff is very professional and ready to help. The location is great because it is right in front of the train station which is very well served by many lines.

The room was not provided with a mini fridge. It would be useful to have it, to keep food or beverages fresh during the day.

Smilende, løsningsorienteret og i møde kommende personale.

At der ikke var styr på det, skulle selv gøre opmærksom på betaling, at ting manglede og at ting ikke virkede.

Beliggenheten

Svært ukomfortable senger med svært ukomfortable puter og svært ukomfortabelt sengetøy. Elendig bad med et smalt badekar med en superglatt bunn. Det var livsfarlig å dusje der. Falt nesten tre ganger. Det var heller ingen god stråle i dusjen, og ingen hadde fylt på såpe - hverken i dusjen eller ved vasken. Dette forventer jeg at personalet sjekker når de vasker hotellrommet. Det var dessuten umulig å skylle ned i toalettet. Generelt et håpløst bad med en langt dårligere standard enn man forventer av et 4*hotell.