Hotel Bella Casa

Location and attentive staff, wonderful common rooftop with a view.

The room wasn’t clean enough with marks on the sofa. It smelled like smoking room. The fridge was broken. The TV hasn’t worked. It was quite cold in the shower, towels were old and nearly bald.

The receptionist was very helpful, friendly and attentive. The room was spacious and comfortable, facing the quieter side. It was well furnished, velvet sofa and armchair, coffee table, desk with chair, all comfortable. Great location, still within walking distance to old town.

The wifi didn't work at all in my room, so I resorted to the sofa at the reception to use the internet, where it worked perfectly well. On my last day the manager offered to call the internet provider trying to sort it out, but I didn't bother as I was about to leave. I think the room just needs a router extension, basically.

Great location, very big room for the whole family to be together. The staff was very kind and welcoming and the room was clean.

We didn't mind, but if coming with a lot of baggage you should know there is no elevator. Also no air conditioning

The hotel is located in the heart of the city and all the picnic spots (Peacebridge, Cable Car RideFunicular etc) are within walkable distance. Walking around in this place is mindboggling, The staffs are very courteous and caring. Mr. Alexl did a wonderful job in arranging a taxi in the morning to go to Bakuriani and came all the way up to the taxi stop with my suitcase. Keep it up Mr Alex and on the day of my arrival the person at the reception (forgot his name) also was very helpful and he promptly informed Mr Alex to arrange the taxi in the next day morning. The property has everything and the only drawback is it does not have elevator and no indian TV channel.

Nothing Specific.

Reception was great! Smooth check in,, Salome - Receptionist was so helpful to us.

Everything was perfect!