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9.8 / 10 Guest Rating

Hotel Mala Pokhara

Barahi Path, Pokhara, Western Development Region, 33700, Pokhara, NP

Hotel Mala Pokhara - main view

About the Property

Recreational Opportunities
Indulge in relaxation with a sauna, outdoor pool, and bicycle rentals.

Dining and Services
Savor a meal at Jhambala Restaurant or enjoy room service. Unwind at the bar/lounge.

Amenities and Facilities
Benefit from complimentary Wi-Fi, concierge services, and a banquet hall. Elegantly designed rooms with LED TVs and rainfall showers.


Don't miss the chance to experience pure luxury at Hotel Mala Pokhara. Book now for an unforgettable stay!

Facilities & Amenities

Meeting rooms
Free WiFi
Terrace
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Steam room
Breakfast available (surcharge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from March to December. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.8
Exceptional143 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the beautiful location.

Categories

Cleanliness9.8
Service10.0
Location10.0
Room Quality9.8
Amenities9.8
Value for Money9.8
Food and Beverage9.3
Overall Experience10.0

Select topics to read reviews

P
Pasang SherpanpNP
Verified booking
couple
Standard Room
Stayed in Sep 19, 2025

"Good"

1.0
Helpful?
H
HoquebdBD
Verified booking
family with young children
Standard Room
Stayed in Jul 26, 2025

"Excellent"

10.0

Just wow! From the moment I stepped in, Hotel Mala impressed me with its elegant ambiance, warm hospitality, and top-notch service. The rooms are spacious, clean, and beautifully decorated — perfect for both comfort and style.

Helpful?
H
HoquebdBD
Verified booking
family with young children
Standard Room
Stayed in Jul 22, 2025

"Superb"

9.0

Hotel Mala Pokhara exceeded expectations — cozy, clean and very comfortable. The rooftop pool overlooked Fewa Lake and the Annapurna range. Staff members like Drishya and Bidhan were exceptional. I loved the spacious room and the hot, strong shower—perfect after trekking. Some housekeeping was inconsistent, but overall, it was great value for money and I’d choose it again

Helpful?
S
SheikhbdBD
Verified booking
young couple
Standard Room
Stayed in Jun 18, 2025

"I had a disappointing experience with the staff’s behavior during check-in. Upon arrival, they suggested I cancel my exi"

6.0

The hotel was nice with adequate amenities. It was in a convenient location.

I had a disappointing experience with the staff’s behavior during check-in. Upon arrival, they suggested I cancel my existing booking through the app and promised to upgrade me to a better room for just an additional 200 NPR. However, they were fully aware that my booking was non-refundable and payment was to be made at the property. Had I followed their suggestion, I would have been charged by Booking.com and also had to pay them in cash — essentially paying twice. This felt misleading and unprofessional. Overall, I found the approach quite unethical and it left a negative impression.

Helpful?
S
SuyashnpNP
Verified booking
young couple
Standard Room
Stayed in Jun 15, 2025

"Superb"

9.0
Helpful?
N
NobelryderusUS
Verified booking
solo traveller
Standard Room
Stayed in Jun 4, 2025

"return customer"

8.0

Pool to relax in, view, staff

Getting TV to work, no hand towels, creamer for coffee, no towel at pool..small stuff

Helpful?
R
RhideqfiFI
Verified booking
with friends
Standard Room
Stayed in Jun 4, 2025

"Comfortable stay"

9.0

Comfortable room and friendly service. Good shower.

No working channels on the TV. Rooftop swimming pool seemed a bit unclean. Other guests were a bit noisy.

Helpful?
S
SarojgbGB
Verified booking
young couple
Standard Room
Stayed in May 21, 2025

"Good facilities but can improve a lot on customer care"

4.0

Swimming pool and close to main area near lakeside

One of the staff was not professional at all. Ignored the request and prices may differ on the phone to website , and on site . We had to change room cause of the noise neighbours and linen are not clean. Do not go for economy cause the double doors can be noisey and no view

Helpful?
S
SunitanpNP
Verified booking
young couple
Standard Room
Stayed in May 17, 2025

"Combord was broken in bathroom?/ I requested pillow said not available"

7.0

Good

Location

Helpful?
H
HarrisonnpNP
Verified booking
young couple
Standard Room
Stayed in May 14, 2025

"Good"

7.0
Helpful?