Extended Stay America Bellevue

Kind staff

Very kind staff

The room was perfect for me.

A sad run down motel

I didn't enjoy anyone about this property

Had to make a last minute trip to the area. Price was right and there was availability. Nice motel. Was in the process of changing brands. Clean and perfect for a quick stay.

Showed up about 10pm to check in. Nobody in office...3 TV's were on. Rang the bell several times, called zero like the phone on the counter said to do..., called the main phone number let it ring until It disconnected me.. Did all this for about 20 minutes.. over and over.. Went to sit in my car for about 5 minutes, Walked the property looking for anyone.. Nobody around.. Returned to office and repeated everything I did before for 20 minutes continuously. Nobody ever came, never got checked in.. Called Hotel.com.. They were great.. got me out of that Hell Hole and into another hotel.. No charge.. Everybody at Hotel.com was freaking awesome.. That's why I haven't ever used anyone else.. This is the second time they came to the rescue and I'm very appreciative for that.. I won't get a refund but this hotel is extremely ghetto and unsafe.. so I don't even care.. Hotels.com is great though...

The changes they made a marvelous it's very clean all the trash was finally picked up from a remodeling and I think they've done a wonderful job on upgrading their apartments motel rooms

Did not stay was not safe door wouldn’t lock tv broken hole in wall activity drug sell and user on property

Our room was the honeymoon sweet. It had a jacuzzi tub in the room. The lights didn't work for the tub. The shower is not private, its in the room. Our bed had bed bugs everywhere. There were dirty sheets on the bed and dirty sheets stuffed between the mattress and box spring. There was also dirty clothes from whoever stayed there last. I dont think the room was ever cleaned. The air conditioner did not work and it was a hot day. People were outside using drugs. The smell was awful.