Hampton Inn Minneapolis/Eagan

Staff members were extremely kind. Free local shuttle was an amazing help, free transportation not just to/from airport but slso the VA hospital. Made a stressful trip much easier.

Easy check in, friendly staff, clean, and a good breakfast- eggs, potatoes, biscuits and gravy..

Hotel staff was very attentive and facility is very clean

Nice place.

Front desk staff were extremely helpful and accommodating. Great job of customer focus. Food was delicious and well served! Housekeepers were very helpful and friendly as well. Thanks for making this 3 day stay wonderful!

Great staff!

Easy internet access, need was comfortable. Was easy to set up the shuttle and it was on time.

Our return flight took longer than expected due to the weather. Since it was after 9:00 PM the hotel shuttle was no longer running. However, I was pleasantly surprised the hotel setup an Uber to pick us up from the airport. Would highly recommend staying here, especially if you plan to sleep, park and fly out of MSP Airport.

As we were pulling into the hotel I was impressed with the lighting, landscape and parking. I went into check in again impressed with the lobby, pool, breakfast area. There was water, coffee, lemonade, cookie display with no cookies. The desk attendant who checked us in was pleasant however he came out from the back with one shoe on and barefoot. He only gave us one key for our family of four. Made it to our room, could not enter. The light turned green but couldn't open. Tried several times with no luck. Went back down to the desk, the attendant explained you needed to push up, push down and push in. Went back upstairs and tried again with no luck. Down stairs I went. There was a gentleman in line ahead of me, we waited for about 10 minutes before the attendant came off the elevator, into the breakfast area and then to the desk. This time with a shoe and a furry slipper. The gentleman in front of me had the same problem with his door. He was less than pleasant. The attendant used the master key to let him in his room. I asked the attendant to my room key instead of the master. He tried three times, on the third he barged in. When he entered where was an awful, awful smell. The tv was on and one of the beds were messy. The attendant asked if we wanted another room. Um yes. Again we went downstairs to find the attendant with his head down on the desk. We got another room. Handicapped accessible, which was fine but there were crumbs on the desk, garbage can

I was given the wrong key card walk in on someone in their room