Residence Inn by Marriott San Antonio Downtown Market Square

Overall, my stay was great! However, Byron at the front desk was very rude. He was very nonchalant and when I was asking questions he made it seem as if I was bothering him. It got so bad that I had to ask for the manager and then all of a sudden he knew what I talking about. I ran across the manager Alex upon getting on the shuttle and was meaning to follow up with her once we returned but it was late.

Hotels.com advertised a 12 minute walk to the Riverwalk which was not the case, however there was a shuttle that we were able to utilize and we were thankful for that. Neighbors across the hallway were in and out of their room every 10 minutes or so throughout the night and the door slams loudly. It seemed there were several men in that room. If anything, white noise or fans for noise would be a great way to avoid dealing with that. There was a skunky smell after we showered, it made us wonder what the smell could be but we did not address this with the staff. The room was very clean and we loved the layout. The staff was friendly and the breakfast was great. There was a TV in each room. We would stay again. The kids really enjoyed their stay.

I liked the spaciousness of the room.

The walls were thin and I could hear a lot of noise outside the room.

Everything was great! Great service, great location, great food, great accommodations! Will definitely stay here next time. The shuttle is perfect for going to Riverwalk & Alamo.

I was not given the room I requested. I was given a handicapped studio room and the young man who checked me in was not willing to try and accommodate me. I requested a double bed with a pullout sofa however, I was givin a king bed with a pullout sofa. There were not enough towels and the toilet would not flush. The sleeper sofa was extremely outdated and uncomfortable. I would never visit this facility again. The parking was pathetic.

Breakfast met expectations Room spacious and clean

Limited parking, separated family in separate building and breakfast in separate building . Very inconvenient

I received excelent service from the attendant at the front desk by the name of Carlos, he was caring and helpful.

It’s ok the hot tub was broke