Raymi MachuPicchu

Muy cómoda y personal muy amable.

Todo muy bien.

Location - only but plenty of other hotels same price or cheaper which are much better

The young guy on reception was disinterested and grumpy. He told me breakfast was from 6:30 am till 10 so I went down at 9:10 the following morning we met your picture day and they refused point plan to serve me anything not even toast or coffee. I wish I’d taken a screenshot of his translation app because I made a point of going down in plenty of time. I could’ve easily gone down before 9am. Of all days doing Machu Picchu, I needed a good breakfast. We had a long translation up exchange and I told him how unfair it was and that it was very poor customer service that he wouldn’t let the restaurant serve me some food, it was open, it was staffed, the breakfast menu were still on the table and the whole restaurant was completely empty, but he was having none of it. He ignored me for the rest of the stay didn’t service my room had to acquire a clean towel from another room adjacent to mine, he turf me out sooner and he should’ve done for checkout and just completely ignored me when I checked out & said muchas gracias & gave him the key. The fourth wall of the rooms is glass which has a curtain across it, but there’s a large strip of glass at the top which allows light to spill into your room which is otherwise in pitch darkness, activated automatically when guests walk on the sensors during the evening/through the night which disrupted my sleep badly again. Needed a good night rest as I was a Climate to altitude sickness and I had a long day ahead so it didn’t provide the restful night sleep I was looking for. I’d planned on taking the bulb out, but the design of the light fitting didn’t allow for that. Foiled!

The restaurant bellow, it was part of the hotel and the food was satisfying.

Staff

Centrally located, 5min walk from train station, 5min walk to bus stop, shops and restaurants all within 5min walk.

Nice location comfortable bed

The room roof was covered in black mold and no ventilation for the bathroom

Big comfortable bed, good hot shower.

Access is by a narrow stairs from the street.