Raymi MachuPicchu

The location

The hot water was not working. They do not have window blind for some windows. And the smell of oil

The location

Everything. Rude staff, dodgy manager, poor facilities. Toilet was leaking, jacuzzi was not working and they didn’t have a spare key in case of lost. Also they wanted to charge me the fee from booking which is NOT my responsability and there was more people having issues as well.

The room we had was rather spacious and had a nice balcony. An easy walking distance to the train station even with luggage, although there’re no taxis in the tiny town anyways. Bus boarding line to Machu Picchu is right in front the hotel across the river, just make sure you buy the tickets ahead of time online. Nice staff at the reception

Climbing narrow stairs, although we were helped with our luggage by the staff.

Location

The staff, especially the woman at reception, was very rude. We had no water for two days. Every time we asked her for help, she was dismissive and rolled her eyes. Our friend booked another room for himself, but they scammed him — he paid, never received a room, and they still haven’t returned his money.

location

hot water is not always available

Nice rooms, loved the jacuzzi after a long trek. Breakfast was fine.

Takes quite some time to fill up the jacuzzi. The pineapple juice at breakfast somehow turned out to be alcoholic. Not the best pre-workout drink for climbing to Machu Picchu.

The property is right by the river in the heart of the city so the balcony and window views are exceptional. Huge bed and a nice chilling area just like on the photos absolutely loved it. Felt cozy and fresh when you open up everything. Booked it honestly mostly cus of the view and the hot tub. P.S. Incredible orange juice during the included breakfast

This is gonna be very European of me, but the lack of air conditioning is a huge deal for us, especially mid day when it gets hot. The Hot tub is huge and fantastic, but considering it was a big part of why we booked this place, it is kinda sad that there was an issue with hot water, the guy at the desk was attentive and amazing he grabbed a look, he managed to fix it by adjusting the pressure somewhere in the hotel’s tank. We filled the tub but as soon as we stopped the tap once it stopped giving hot water again. I know in Latin America it’s not common to even have hot water but with this hot tub, the hot water is a must.

The Most comfortable Bett o have ever lay down in my entire life!

The room had an overpowering ‘clean’ smell from the heavy use of cleaning products and lack of ventilation, which could be a bit overwhelming. But it was very very clean!!