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7.8 / 10 Guest Rating

ibis Saint-Étienne - La Terrasse

35 Place Massenet, Saint-Etienne, Loire, 42000, Saint-Etienne, FR

ibis Saint-Étienne - La Terrasse - main view

About the Property

Terrace with Views and Amenities
Enjoy the views from the terrace and take advantage of amenities such as complimentary wireless internet access and a communal living room.
Satisfying Dining Experience
Indulge in a satisfying meal at the on-site restaurant or unwind with a drink at the bar/lounge. Buffet breakfasts are also available daily.
Event Spaces and Comfortable Stay
This hotel offers 1991 square feet of conference space, express check-out, a 24-hour front desk, and safe deposit box services. Stay in one of the 85 guestrooms with premium bedding, LCD televisions, and complimentary WiFi.

To book your stay at ibis Saint-Étienne - La Terrasse and experience all these fantastic amenities, reserve now!

Facilities & Amenities

Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room, 1 Double Bed - Photo 1
Standard Double Room, 1 Double Bed - Photo 2
Standard Double Room, 1 Double Bed - Photo 3
Standard Double Room, 1 Double Bed - Photo 4
Standard Double Room, 1 Double Bed - Photo 5
1/5

Standard Double Room, 1 Double Bed

1 Double Bed129 sq feet Internet - Free WiFi Entertainment - LCD television with premium channelsFood & Drink - Refrigerator (on request)Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (free) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries and eco-friendly cleaning suppliesNeed to Know - Housekeeping on requestNon-Smoking, renovated in June 2019, pet friendlyRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

12 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTelephoneHair dryerDeskPrivate bathroomSatellite channels

Standard Room with 1 double bed

Non-refundable
Room Only
20% OFF$141.81

$113.45

Includes taxes & fees

Standard Room with 1 double bed

Non-refundable
Breakfast Included
20% OFF$182.58

$146.06

Includes taxes & fees

Standard Room with 1 double bed

Non-refundable
Half Board
20% OFF$256.85

$205.48

Includes taxes & fees
Standard Twin Room, 2 Twin Beds - Photo 1
Standard Twin Room, 2 Twin Beds - Photo 2
Standard Twin Room, 2 Twin Beds - Photo 3
Standard Twin Room, 2 Twin Beds - Photo 4
Standard Twin Room, 2 Twin Beds - Photo 5
Standard Twin Room, 2 Twin Beds - Photo 6
1/6

Standard Twin Room, 2 Twin Beds

2 Twin Beds129 sq feet Internet - Free WiFi Entertainment - LCD television with premium channelsFood & Drink - Refrigerator (on request)Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Laptop workspace, phone, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries and eco-friendly cleaning suppliesNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, renovated in June 2019, pet friendlyRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

12 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
ShowerTelephoneHair dryerDeskPrivate bathroomSatellite channels

Standard Room with twin beds

Non-refundable
Room Only
20% OFF$141.81

$113.45

Includes taxes & fees

Standard Room with twin beds

Non-refundable
Breakfast Included
20% OFF$182.58

$146.06

Includes taxes & fees

Standard Room with twin beds

Non-refundable
Half Board
20% OFF$256.85

$205.48

Includes taxes & fees

Guest Reviews

7.8
Very Good57 verified reviews
AI Summary

Guests highly rate the very clean room and frequently praise the good hotel.

Categories

Cleanliness8.1
Service8.1
Location8.1
Room Quality6.0
Amenities8.1
Value for Money8.1
Food and Beverage8.1
Overall Experience8.1

Select topics to read reviews

A
Abderrahman
Verified booking
Standard Room
Stayed in Jul 28, 2024

"Exceptional"

10.0

La personne (même ) que j’ai eu lors des check-in et -out était correcte et professionnelle.

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Jul 26, 2024

"Would absolutely stay again. "

10.0

Great hotel, excellent food in restaurant, attentive staff.

Helpful?
E
Eric
Verified booking
Standard Room
Stayed in Jun 7, 2024

"fuyez le restaurant"

4.0

Repas de la soirée étape désastreux. Pas de possibilité de choix, menu imposé et serveuse anti commerçante vour désagréable. Je n'y retournerai pas.

Helpful?
C
Caroline
Verified booking
Standard Room
Stayed in May 30, 2024

"Bof"

6.0

Hôtel facile d’accès, par contre les chambres qui sont à côté de l’ascenseur sont un enfer et surtout au 3ème étages, il grince dès qu’il est utilisé. L’insonorisation n'est pas top à cet étage. Je trouve que le prix des salades sont excessives vu la quantité servie. Le personnel est super pro et sympathique.

Helpful?
F
Francesca
Verified booking
Standard Room
Stayed in May 13, 2024

"Ok for sleeping"

4.0

Comfortable bed No facilities - no tea or coffee or kettle or water in room Stifling heat - told impossible to cool as still winter period (12th May!)

Helpful?
R
Romain
Verified booking
Standard Room
Stayed in Feb 7, 2024

"Hotel de passage ! "

10.0

Accueil sympathique mais difficulté à trouver la reservation !

Helpful?
F
Florent
Verified booking
Standard Room
Stayed in Nov 15, 2023

"Exceptional"

10.0

Très bon accueil personnel disponible et professionnel

Helpful?
F
Frédérique
Verified booking
Standard Room
Stayed in Oct 31, 2023

"VOLEURS À FUIR "

2.0

1: réservation de 2 chambres, à l'arrivée une seule disponible, en me faisant croire que je n'y comprenais rien !!! 2 : transfert dans un autre ibis de la ville à ma charge 45 euros !!!! 3 : j'ai payé ma chambre, et j'ai été débitée une deuxième fois, de la chambre que je n'ai jamais eue, et selon eux jamais réservée !!! Donc 200 euros de chambre plus 45 euros de Uber !!!! Pour un Ibis à St Étienne, excusez moi mais vous ne les valez pas ! 4 : je leur demande de bien s'assurer que je ne sois pas débitée 2 fois , et la réponse a été :"Mme nous sommes Ibis, et nous n'avons aucune trace de votre réservation , quand même ! Nous sommes sérieux et nous ne débitons jamais en double nos clients !!!" TU PARLES ! 5 : impossible d'obtenir le remboursement : on me demande tout un tas de preuves (fournies) alors qu'ils ont bien encaissé 2 paiements pour quelqu'un qu'ils ne connaissent pas selon eux !! 6 : cela fait 4 ou 5 fois que je leur demande, et toujours là même attitude : ce n'est pas nous, c'est hôtels.com, on ne vous connais pas, êtes vous sûre d'être venue chez nous, vous devez vous tromper de ville !!! UNE HONTE !!! Donc je me fous de savoir si c'est l'hôtel où le site , sur mon compte j'ai 2 débits de 99,38 euros "hôtel ibis St etienne" et les 2 Uber pour 45 euros. Je tente par ici une dernière fois par voie amiable. Si pas de retour sous peu, cela par courrier RAR à l'hôtel et organismes compétents ! C'est une honte !

Helpful?
G
Garry
Verified booking
Standard Room
Stayed in Oct 2, 2023

"Rwc 2013"

10.0

Excellent for a short stay. Room was clean and bed comfortable and large.

Helpful?
J
Julian
Verified booking
Standard Room
Stayed in Sep 28, 2023

"Nice simple hotel"

10.0

Booked in for 3 nights during the Rugby World Cup. Wanted somewhere cheap and cheerful and got exactly what we needed and more. Nice rooms, good shower, friendly staff and a nice bar on the hotel. Perfect for a weekend of sports. Right on the tram line into town to

Helpful?
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