Hampton Inn Suites Kansas City Downtown Crossroads

Location

They charged me double and after check out they charged me again!

Clean room, friendly service, convenient location. The only complaint was that breakfast bar was lacking.

Friendly staff. Clean. Quiet. Easy to walk to my destinations

Perfect room Nice water pressure Bathroom supplies

Our rooms bathroom closet and bathroom were a mess! There was sequins, lint, hair, dirty and dust all over the floor. As well as things the previous guest had left, so that is how I know it wasn’t cleaned. What’s even worse is they didn’t clean it when house keeping came daily. I asked for extra towels and it was like they were coming out of the staffs paychecks. We were staying multiple nights and they gave us one body towel each. I also had to beg for extra toilet paper, tissues and they didn’t even give me a blanket for the pull out couch just two more sheets. The toilet paper roll was almost completely out when we arrived and so we’re all out shower things and the hand soap. And again they didn’t give us anymore even when I asked. Staff was 50/50 if they were nice or had a bad attitude. There is massive construction happening right against the hotel so if you are sensitive to noise be warned. The only good thing about this place is that it is on the KC street car line (but again if you are sensitive to noise be warned, we could hear the bell on the 6th floor) and that there was a Starbucks inside. Parking is diagonal behind the hotel and I did only see security walk around once. Thank god nothing happened to our car after reading other reviews, that is what I was most worried about but crazy enough was actually the least of our issues. I think the area only felt safe since we were there for an event with 60k other people mostly women, so they were walking around all hours

The room was clean , the staff at the first desk were very friendly and polite. The breakfast was pretty good as well .

Staff was awesome!