Genesis Regal Cruise

Absolutely wonderful cruise! Amazing staff, fantastic food and such attention to detail and individual needs! We were so glad we chose this boat!!

I had an absolutely amazing stay at Meritel Hanoi! From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. Their hospitality was exceptional, always friendly and attentive. The room was fantastic—beautifully designed, clean, and incredibly cozy. It was like a birthday cake—sweet, delightful, and perfect in every way! Every detail, from the amenities to the ambiance, was top-notch. Overall, this hotel exceeded my expectations, and I would highly recommend it to anyone visiting Hanoi. I can’t wait to stay here again!

The staff were super friendly and caring. The cruise, even of 5 years old as the cruise member said, it was nicely maintained. Value for money.

Was on sister ship - Majesty. 2 night cruise was excellent! Great staff, amazing views and fantastic cabin. Highly recommend!

From my scheduled pick up in Hanoi everything was superb. The staff is so attentive and there is attention to detail making the experience seemless. The food was also amazing.

It was such a magical experience and we were sad that it ended

We had a fantastic stay onboard Genesis regal cruise. The staff were so friendly and welcoming. Nothing was too.much trouble. The food was delicious and plentiful. The activities were well run and always on time. You could choose to do everything on offer, or skip those you were not so interested in. Whenever you returned back to the ship from an activity, staff were there to welcome you back on board and hand you a refreshing drink. I really cannot fault it in any way and would love to return one day.

We enjoyed very much their service, the room is clean and with the excellent view. The crew service is excellent, we highly recommend to travel with genesis cruise!

The cruise was amazing and very well organised from the moment we booked until we checked out and got to our next hotel. All the staff was very courteous and helpful, always smiling and always with a quick response to our needs. The transfers were very smooth, Tracy organized the transfers for us, we want to thank her especially for helping with the transfer to TAm Coc, she booked a bus for us which was a nice minivan with comfortable seats, similar to the transfer from HAnoi, which dropped us right in front of our hotel in TAm Coc!Our panoramic room was amazing. We felt like floating in Halong Bay. The room was spacious, very clean, with amazing huge windows, and nicely decorated in Indochinese style. We also got a complimentary wine bottle which we enjoyed on the magnificent terrace. Also, free drinking water was provided upon request, it was a great feature for us, since we drink a lot of water and also use it for teeth brushing. Regarding the activities, we only participated in the boat trip and spring rolls making, which we enjoyed a lot. Not the least, the food was very good and sufficient, and also the cocktails were very good. I would definitely recommend the Genesis Regal Cruise! The only downside was we only stayed for one night. I would totally recommend 2 nights!

Excellent, équipe disponible et agréable, tournée vers le client. Prestation chambre et cuisine d’un très bon niveau. Dommage une les activités soient si tôt le matin.