Henn na Hotel Premier Kyoto Eki Hachijoguchimae

I do not like the front desk being attended only by 2 robots. Communication is very difficult without a human being to attend to. We stayed in a twin room. The hotel only provides 2 packets of green tea daily but no coffee. Directions given from the internet as to how to get to the hotel from the Kyoto Station is quite confusing so we tried to use the google directions. But it was worse. Clear signs should be stated at the train station.

Loved the dinosaurs greeting us at the front, but would have preferred an actual person. Rooms are a little dated, beds are very firm. Location is so convenient and so many restauran options nearby is a plus. Also easy access to transportation. Overall good value for the price.

Nice room size. Breakfast wasn’t that good (scrambled eggs and omelet were cold in every day during my stay). Cleaning service a little below expectations (one day I asked to clean up my room and they just didn't). But overall everything was clean when we arrived.

I stayed at this hotel on my first solo trip to Japan. The rooms are small but comfortable. Location is excellent because it’s next to the train station, which makes taking public transportation to multiple locations convenient. Will be back should I return to Kyoto.

Convenient location for those taking airport limousine bus as it is just across the street. Easy access for subway and JR SHINKANSEN station.

At this price and close location to Kyoto Station, cannot ask too much or expect too much. I like this hotel. The room and toilet is clean. I am glad the staff helps me to check in when I run into problem with the robot.

Clean, conveniently located, staff are very responsive and assisted us with all our needs. (e.g. trouble checking in with dinosaurs, unable to re-open the safety box, lost and found). Free luggage storage after check out is convenient too😊 We certainly recommend to others and will be back again.

Value for money and the room is big!

Stayed for 3 nights with breakfast. Breakfast was at the adjacent bar. Chairs and tables were bar-style with very little space to walk around. Buffet-style but the quantity of food laid out was very controlled. Single (phiten) room was quite compact but cosy and wouldn’t be a problem for small people. Location is convenient with many shopping options within walking distance. The dinosaur at check-in is cute but the name used to book the rooms must match the name on passport exactly or else you’ll still need help for a hotel employee.

Never had a dinosaur check me in to a hotel before. Very unique.