The Great Western Hotel

This time good

Hotel in poor condition needs upgrading Had a very upsetting check out accused of none payment for third night when we had clearly paid had just com out of hospital after major surgery and it was handled very badly

Room looked beautiful, but there was no hanging space for clothes

Somewhere to hang clothes

Location and breakfast options

Wall in bathroom needs refresh. Si he pane windows need secondary glazing to quieten noise

Very small bedroom. Bathroom fan permanently on.

Great old lady of an hotel. Good location friendly staff. Would certainly return.

Some aspects of decor a little tired, but not enough to put you off.

Rooms are stunning

There was no continental breakfast, there usually is so we missed our pastries etc

We had lovely two night stay here and we thoroughly enjoyed it. We were allowed to park up several hours before check in. We were greeted very warmly, the staff were all young and very friendly and we had a light lunch and a drink in the cafe before setting off for a wander. Prices were what you'd expect at a hotel. Food stops at 3pm but the bar is open until very late. The town was an easy 10/15 minute walk away. On returning around 3pm we checked into our room (Cranmoor I think) which overlooked the garden and was lovely and peaceful. Shower was big and lovely. Breakfast was cooked to order and delicious. Second morning I opted for the Greek yogurt bowl which was lovely but I couldn't finish it as it was huge! On the second day we sat in the garden with a drink enjoying the peace and sunshine and watching trains coming and going across the way at Taunton station. The hotel is just the sort of place we like. Its got history, has been renovated sympathetically in association with the YMCA and we really liked it. Its got creaky floors, beautiful old sash windows and was really charming and full of character. In a modern, high tech, corporate world it was a refreshing change we would stay again if in the area.

The door at the top of the stairs would slam noisily unless very careful ( and there was a sign asking to close it softly) so it could do with a bit of soundproofing and if in one of the two rooms nearby it could be a bit annoying. In our room the tv was to the side of the bed so a little awkward to see clearly for both of us but it wasn't a big deal.

Outstanding location. Large and comfortable room. Good breakfast

Slow service at breakfast. Lack of plugs in room. Disappointing no chargers held on site. TV not smart which should be standard these days