La Fortuna Lodges

Lodge was lovely, clean and spacious for us all. We had a hot tub which again was clean and nice and warm. I had to contact staff on a couple of things and they were very helpful. We would definitely like to stay again.

Nothing to be fair.

Comfortable and spacious for a large group. Super clean and well equipped. Staff were really helpful, friendly and welcoming.

Lodges were near a busy main road. But otherwise a great location on the outskirts of Stirling.

Initial communication Great location Great sized lodge with everything you needed Fantastic sized rooms & shower Hot tub undercover/indoors Our 2nd day we went for a walk, one of the site staff (female with black Merc) was so lovely and even offered us a lift. Couldn't have been anymore helpful and pleasant.

Hot tub wasn't heating up 2nd day(these things happen so that wasn't an issue), but it was the customer service that let it down. I was told to use another tub which we did (again no great issue). Next day was told to use another tub again until engineer arrived. Alternative tub was locked, made contacted with the person I'd been dealing with and they said mine was working again. Nobody told me this, so we went a FULL day with no tub. When you pay over 700 you expect to have use of this facility. It was then made out that I should've made contact with the staff who'd been on site that day. I was last told I was waiting on an engineer. Surely staff should've made contact with me. Someone apparently was at our door (we never heard them). They did have my number so why not call me to update me? This is when communication became very poor. Made out it was my responsibility to find staff and also they just stopped communicating. No clear instruction of what to do with keys etc once checking out (reception was closed). Welcome pack needs more useful information and also needs updating. Air fryer hadn't been cleaned since previous persons visit No lighting out to hot tub (we were in cabin 1) - the hot tub was a bit further away over a stretch of muddy grass, this was quite dangerous, especially when it was so wet outside. Yes there were stepping stones but still pitch black and the further out you got there was an overgrown bush, so no option but to walk on the grass. Budget scrimped in certain parts of property (by no means did this ruin our stay but thought it should be mentioned). Very cheap cutlery and furniture needs attention/renewed in the bathroom. Bedding also very cheap.

This is an excellent destination to visit with family and friends. The area offers a perfect blend of natural beauty, cultural heritage, and recreational opportunities. Its scenic surroundings provide a relaxing and picturesque backdrop and quality time together. The welcoming atmosphere and well-maintained facilities make it an ideal spot for a day out or a weekend escape."

None

The property was absolutely beautiful!

Nothing to complain about to be honest

It was very clean and had all the necessary equipment for a large group

A few of the bed mattresses were quite soft

host mari was welcoming friendly and couldn't do enough to make our stay enjoyable we were a party of 14 loved the hot tubs and the location was peaceful we had a fabulous time and we will be booking for next year

there wasn't anything we didn't like everything was great