Holiday Inn Express Mountain View South Palo Alto by IHG

Desk staff was friendly and accommodating. Room is clean and modern.

Staff is friendly, kind and accommodating. Room was quiet with tv, comfortable bed, wifi, tub and breakfast. A nice affordable place to stay.

Holiday Inn Express was enough for a quick one night stay. Room was clean but first room had an odor that made us want to change rooms which staff promptly allowed us to do. HVAC was extremely loud which did not help my jet lag. Breakfast was good. Parking was safe and close.

Like the TARDIS, the hotel is effectively invisible from the road and much larger inside. It's a quiet retreat just ten steps from busy El Comino Real. The breakfast was excellent and the front staff were a joy to chat with in the early morning. My family and I will be back, I have recommended the hotel to my friends.

Ok as 2-3 star hotel

This was a nice stay. We came for a concert so we were only there for one night. The room was very clean. T.

I would say the only negative was the small parking lot. A hotel employee said that most people do not drive there, but that seems odd to me as many people stay in places for road trips. Also, being close to Shoreline Theater, I would think that people drive to town for concerts/events. I did not notice that parking was not guaranteed when I booked the room. So perhaps you could make sure that information is prominently displayed for potential guests. Thank you

street noise , small, inconvenient , over priced

There was some construction one night with someone running a jackhammer at midnight. Your management should coordinate with any group like that to prevent disturbing hotel guests. Also, I thought it was a big overpriced for value but I guess it is difficult finding rooms at that time

Walls are thin, you can hear the traffic outside

Nice place!