Hilton Fort Wayne at the Grand Wayne Convention Center

I don't know i couldn't check in my room wasn't ready and it was a nightmare

The rooms are very worn out. Fraying carpet, wall markings, and sagging furniture. Despite being aged, it didn’t feel dirty. There just has not been any recent investment in this property. The gym was small but functional.

Helpful friendly staff

The staff was very polite and helpful.

I thought the property was very nice. It had that swanky hotel feel in the commons/lobby areas that I enjoyed.

I felt the decor and cleanliness of the rooms needed work. The toilet kept running and was positioned so low, it was difficult to sit on. In addition, the floor plan showed a pool, but the property doesn’t have a pool.

Traffic noise from cars and motorcycles at night made it difficult to sleep; adjoining room had noisy people--need insulation between the room doors. Some wallpaper beginning to pull away in the hallway; caulk around tub needed to be redone. Staff were pleasant and efficient.

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Exceptional Place, Great Service and Excellent Value is what comes to mind while staying at this property. The staff is exceptional and we began our experience with Ophelia as the Driver from the Airport. If you want to know about why you should move to Fort Wayne and the positives, she is the guide. SHE was warm and inviting. Next Jennifer initiated our Check-In and wonderfully welcomed us. She was efficient and easily shared some important details for our stay. EVEN the morning of our breakfast she made them aware of who we were and got us seated. The Breakfast which is 20.00 and open to the public is all you can eat. Fresh. Fruit, Cooked to order Omelettes, Biscuits and Gravy, Bacon and freshly baked Croissants. AnniMae and another gentleman was very attentive too. Kailey the Housekeepers was amazing too. She gave us a quick fresher to our room and double checked it, in case we needed anything. Lareesha was helpful too. Ashley was very engaging and alert and caught colluding with Jennifer in sharing exceptional service with guests. Friday check-Ins were feeling calm and easy with them working together. They addressed concerns to help extend their hospitality to all they engaged. We just loved the entire experience and still have time left. The location is great too and property has many amenities to keep you safe and comfortable. This place is a winner Baby. By the way the chef and her staff were wonderful too. Great Place.

Bed was uncomfortable , dust about 5 inches thick on tv stand n microwave stand ,dirty drawers couldn’t store away clothes , moved rooms and same thing oh and no smart tvs couldn’t hook up my Roku and u must pay for breakfast no problem I included it in room package and still was questioned before being served , just was disappointed