Embassy Suites Baltimore - North/Hunt Valley

Great location. Staff were super pleasant. Clean. Upgraded furniture.

Elevators were slow. But there are several so not a huge issue.

The breakfast was alright. The size of the room was decent.

The hotel is very dirty. The floor in the hotel room was really filthy. And the room smelt mouldy. The fridge stopped working and maintenance told me i had to live with it and that if they brought me a new one it would be the same. only 1 elevator was working and even that was was so slow making weird scary sounds.

The location was good . It was near a lot of dinner options .

My TV did not work and a workers had to keep coming back which kind of interrupted my stay . Finally around 8:45pm a guy came in and finally got it working but only one tv would work . So I could not even enjoy the living room had to stay in the bedroom to watch tv . Not to pleased about that situation.

The Hotel is near the Mall at Hunt Valley. The suites are spacious and comfortable. Plenty of storage space. Good shower and WiFi. Very good breakfast, especially the freshly prepared omelettes. Most staff very helpful and friendly.

The hotel won't be surprised that I am noting that not all the lifts work, so getting up and down can be slow.

breakfast is really nice

The bathrooms

This hotel has many maintenance issues. Elevators out often. Hot tub broken. Air conditioning in many of the guest suites does not work. Televisions look nice, but do not work and the few times we could get them to work, they have deleted many channels to avoid paying for them. Housekeeping is horrible with missed days, no replenishing of coffee or towels. I am unsure of how they pass Hilton inspections. Staff at front desk for checking in during the evenings was horrible. No management on site. I will not return to this property. Horrible experience for a five day stay with multiple family members staying in other rooms that also had maintenance issues. On a positive note, the bartenders were pleasant.