Residence Inn by Marriott Provo North University

Usually love Marriott. This one was old and needs a renovation! It smells bad and is looking rough! Also, the rooms weren’t ready

Hotel is a little dated, but always friendly and welcoming team. Have stayed at multiple times and always been a good experience.

Great corner room! Excellent staff!! Very helpful and friendly!!! When we come to Provo again, we are definitely staying here!!!

Nothing bad!!

Nice, clean place.

We live the large rooms that have a bed, couch. Chairs, kitchen table and kitchenette.

I would only say the bathrooms could be renovated but they were still clean and nice.

Our first night in the room, my husband thought the fir alarm had gone off and got up to check--it turned out to be the air-conditioning unit--needless to say, very little sleep that night. the next day I went to wash up a couple of dishes--the sink was blocked and the sink disposal unit was not working. Breakfast on our second day--so many of the stations were empty--there was a constant line of people asking for food. The room was large and comfortable and the bed was comfortable. I did gently report all this to the front desk--she said she would contact the manager to get us some kind of a rebate, and would call me to tell me. Didn't expect that to happen---and two hours later, it hasn't. Not the best experience and certainly not what I expected from a Marriot hotel. Sheena Joyce