Elliot Suite No15 - Donnini Apartments

This is for Elms Way 33 apartment, as we got moved. The decor was nice and fresh, the beds were comfortable and the apartment felt homy. We enjoyed our stay overall.

We didn't get twin beds as requested (this had been previously confirmed) and the kitchen area wasn't too clean. Some of the crockery felt dirty, like it had been rinsed and put away. The inside of the cupboards felt also dirty. There was nothing to clean with, apart from a bit of washing up liquid and dishwasher tablets (which is what we had to use the most). Not even a sponge, a cloth or tea towel. Luckily we had packed our own, just in case! The arms of the living room sofa felt loose/broken and the dining table had some marks on.

Good location. Quiet. Close to a fantastic Indian restaurant called 3idiots.

The carpet was grotty and badly stained, so I felt I had to keep my shoes on (didn’t even want to walk on the carpet in my spare socks). The crockery in the cupboard was not only unwashed, it was a mish mash of cheap quality. No teapot. Only one plastic egg cup. The saucepans were disgusting, full of rust and baked on burnt stuff. The tea towel was cheap and non-absorbent, so useless for drying dishes. Only 1 tablet for the dishwasher even though we were staying 2 nights. No toilet roll holder. Not enough chairs - we had to move 2 chairs into the bedrooms so we had somewhere to put our clothes. NO towel rails in the entire flat so impossible to hang them anywhere to dry if you wanted to shower morning and evening. Lastly, the lounge walls are painted a dead grey colour, so it felt cold and unwelcoming and we kept the lights ON in the day to try and counteract the feeling of a prison cell. Just saying .

The place looked nice and big just what we needed had everything in that we needed

We were moved to a different apartment the before are arriving 22 the double bed were 2 singles push together the carpet were full of stains and wood chipping of the side board in kitchen some bath towels had stains on could open the windows and sofa bed was not set up for as requested because we were getting there at tea time apart from that was a lovely apartment just a couple of things let it down and mold in bathroom and shower room in one of the bedroom

great location walk to centre 5 mins brilliant comms booking in and out made simple nice accomodation comfortable and functional

could do with a more comfortable and user friendly sofa and chair set only moan im afraid

great and quiet location. everything that was needed for a couple of days stay was there.

there was a few cobwebs and the shower tray was needing siliconed as it was very black.

my review is for another apartment the arran view. we got call about an issue,staff was so sincere and apologised and offered us the arran view that property was superb clean comfortable beds the whole apartment was lovely. I’m 100% sure the original property would no doubt be of the same standard. will defo use donnini again for our next stay in Ayr

The location was perfect. The flat was very spacious. It had everything you needed, a home from home. Lots of towels, extra bedding, toiletries and cleaning materials. Clean and comfortable flat

The en-suite requires updating and the shower sealant replaced.

Location was great Collection of key straight forward

Room was cold, heating did not work Pots pans were dirty with remains of food from previous user