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9.4 / 10 Guest Rating

Casa Chukum - Hotel Boutique

Avenida 3 esquina con calle 28, Bacalar, mx

Casa Chukum - Hotel Boutique - main view

About the Property

Luxurious 5-Star Oasis in Bacalar

Exquisite Amenities: Casa Chukum boasts an outdoor swimming pool, lush garden, shared lounge, and a charming terrace, offering guests a serene retreat in Bacalar.

Upscale Comfort: Each room is elegantly designed with a desk, flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Some rooms even feature a balcony for a picturesque view.

Convenience at Your Fingertips: With a 24-hour front desk, concierge service, free WiFi, and safety deposit boxes in all units, Casa Chukum ensures a seamless and secure stay for all guests.

Experience luxury and relaxation at Casa Chukum - Book your stay now for an unforgettable getaway in Bacalar!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional1100 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality8.9
Amenities9.5
Value for Money8.9
Food and Beverage9.5
Overall Experience9.9

Select topics to read reviews

T
TarausUS
Verified booking
extended_group
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0
Helpful?
C
CarlaclCL
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Buena estancia, tranquila y cómoda en Vasa Chukum."

10.0

Silencio, patio interior, Front desk amable y útil en dar info para tours traslados y restaurantes. Habitación cómoda con aire acondicionado.

La piscina recibe sombra todo el día. Tal vez si cortaran un poco de follaje de los árboles podría mejorar… y tal vez una bomba o algo que oxigene y limpie un poco más la piscina. Usamos la alberca de Casa México finalmente.

Helpful?
H
HelenagbGB
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Beautiful hotel in bacalar with a great location."

8.0

Super well located hotel with a lovely pool and comfy bed. The staff were very friendly and helpful.

The room was a bit dingy (no window in the bathroom) and the aircon needed replacing as it was old and too noisy to sleep with.

Helpful?
N
NabilfrFR
Verified booking
extended_group
Standard Room
Stayed in May 3, 2026

"Exceptional"

10.0

La disponibilité et la serviabilité du personnel Emplacement central Décoration originale

Helpful?
N
Nathan van Groenigen nlNL
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Exceptional"

9.0

Vriendelijke en behulpzame mensen

Helpful?
D
DikrafrFR
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"top !"

9.0

localisation personnel style de l’hôtel eau fraîche à disposition

chambre un peu humide

Helpful?
S
StefannlNL
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Mooie entree heel stijlvol"

9.0

Personeel was heel vriendelijk en behulpzaam. We waren veel te vroeg ter plaatse maar we mochten al wel onze koffers bij hun achterlaten, zodat wij niet onze koffers in de auto hoefden te laten tijden een boottour

Het water in het zwembad was niet echt helder maar het was niet smerig.

Helpful?
B
BoulhautfrFR
Verified booking
extended_group
Standard Room
Stayed in Apr 29, 2026

"Amazing stay ! Samantha and Erick was super helpful"

10.0

Everything

Helpful?
O
olivierfrFR
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Hôtel très bien situé et personnel très serviable"

8.0

L’extrême amabilité du personnel, Éric à la réception et une autre jeune fille très serviable La literie confortable L’ambiance chill sans stress.

Hôtel vieillissant, les photos sont flatteuses, je n’ai pas aimé le lavabo hors de la salle de bain mais c’est certainement sur les photos et je ne l’ai pas vu Pas beaucoup de serviettes de toilette dans la chambre, pas de sèche cheveux il faut le demander à la réception Piscine mal située sous les arbres donc à l’ombre et toujours pleines de feuilles.

Helpful?
J
JennydeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0

Alles :-) super Lage, sehr freundliches Personal, Zimmer sehr gut. Hotelanlage sehr schön eingerichtet. Haben uns sehr wohl gefühlt. Segeltour würde ich jedem empfehlen, haben wir direkt im Hotel gebucht. Lage optimal, Lagune gut zu Fuß zu erreichen.

Es war alles perfekt :-)

Helpful?