Hotel Grand Pacific

Location, location, location !!!

We booked the Hotel Grand Pacific because it was advertised as a luxury hotel in a prime location next to the Parliament Buildings, and we wanted to mark the last night of our trip with somewhere special. Unfortunately it fell well short. The room was run down, dirty and had a noticeable smell. Even after being upgraded, the carpets had stains, there was a broken plug socket, and the balconies were dirty. The mattresses are rock solid — we ended up requesting a topper, which was provided, but it made little difference. The aircon blows out warm air. The night before we stayed at the Delta in Victoria, which was significantly better and considerably cheaper, and literally across the bay. For the price point the Grand Pacific charges, and the way it markets itself, this hotel falls well short of expectations. The location is the only thing going for it. Would not stay again or recommend.

Location, location, location. Loved watching all the activities of the harbor all day and all night. Sea planes, boat taxis, ferry boats and the Victoria Day parade was the icing on the cake. The view of the harbor was so gorgeous, we slept with the drapes open even after sunset so we could enjoy the lights and reflection off the water all night long.

We really enjoyed the excellent location, as many attractions and restaurants were within walking distance. The staff were friendly and welcoming, and the room felt clean, comfortable, and relaxing. The hotel had a pleasant atmosphere and made our stay enjoyable.

Some areas of the hotel facilities could use minor updates, and sound insulation between rooms could be improved slightly

Location. Excellent staff and service. Great pool for kids.

The Hotel was perfectly located near the ferry, bus routes, walking distance to stores, restaurants, museums and IMAX. Wonderful staff!

There were no negatives for this experience.

The gentleman at the gift shop was not very nice.