La Playa Beach & Golf Resort, a Noble House Resort

Beach view

We had a nice time. There are great restaurants in the area and you can walk down the beach to the south but to the north there’s some erosion that makes it tricky. It would be nice if you could bring a cooler to the beach instead of being required to buy their food and drink. Our room had a great view of the beach and the massage in the spa is always nice if you can afford it.

I booked two rooms for my proposal but couldn’t make it because of a loss in the family. They wouldnt cancel or give credit for the future. Horrible management. I spoke to Christopher.

The lights are on, but nobody is home! Staying in the older low-rise block was a thrill as we had stayed there over 30 years ago...and still the dolphins splashed in the shallows...as if on a schedule! The huge works going on made the tiki bar area a no-go zone, but the beach remains as lovely as ever. However, the hotel seems to think it is better than it is, as we had to send back a chicken main that was simply inedible, and very strangely presented. Unfortunately, things got worse when out toilet stopped functioning, and despite many calls and after a 5 hour wait with no action, we went to find someone and fortunately bumped into a maintenance worker who discovered that housekeeping had turned off the water valve! The total lack of interest, concern and action from the front desk in a way sums up their current operations...they have disengaged from satisfying the guest by seemingly putting their own self-importance ahead of genuine interest in their guests. Too bad...another potentially great property leaves our list of desirable future stays.

Staff was friendly, hotel had a lot of construction outside by pool and beach, wasn't told this when I specifically called before I booked it. Also, Expedia shows prices that says inclusive of fees and taxes, yet I was charged $55 per day for "resort fee" plus additional minimal state and occupancy fees.

Se disfruta mucho del mar. Muy rica comida. El personal muy amable, salvo una mesera (señora grande) que le disgustaba y lo hacía notar, que no supiéramos inglés.

El baño sin bidet, el acceso para bañarse muy incómodo, hasta peligroso

At the end of July we returned from a 20 night vacation at La Playa in Naples. We only originally booked for 6 nights, but we absolutely fell in love. The charm, facilities and location. The hotel is not so large that we got to know people and staff and felt part of the place. Our memorable and remarkable holiday was made possible by a number of members of staff: 1. Claude - his smile was infectious every day and I always enjoyed chatting with him. 2. Michael - Front desk, thoroughly professional and I always enjoyed chatting with him. 3. Vinny - Tiki Bar. He always had a smile and his service was of a very high standard. 4. Nik, Reception Manager - highest level of service. He made us feel a valued customer and he was a very interesting person to chat to. 5. Diane - Concierge. Very personable and gave us some fantastic recommendation for both lunch and dinner. The last person absolutely made our holiday. Currently the hotel is not perfect, it is still getting over the back to back hurricanes and for a five star hotel there are areas that should be looked at. But, one person truly made our holiday, Wenderson the reception manager. I cannot speak highly enough of him. I work in the service industry myself, and I am aware of how difficult is is to be at the top of your game all of the time. This gentleman is exceptional, he was polite, friendly, extremely efficient, but most of all he listened to the customers, and I truly believe he wanted them to have a special time. He went to great lengths to make this happen for us. I hope Noble House know how lucky they are to have him in their business. He’s certainly is a credit to them. Just a small mention of the actual facilities at the hotel. It you are wanting ocean view rooms, this hotel it literally on Vanderbilt beach. The pool area is stunning, you have a choice of four pools, with a Tiki bar and a very good restaurant on site Baleen, You really do have everything you could want, lastly my daughter loved the fire pits for toasting marshmallows. Thank you to all the staff at La Playa for our amazing vacation, and we look forward to seeing you all again next summer. My wife wants to come for Christmas! We may see you sooner than you think! Best wishes, the Cussins family.

Beautiful views

The staff is exceptional! Nick front desk manager is amazing! The beach crew is outstanding and the wait staff is excellent! A special shout out to Ana, massage therapist, she helped me so much with my back pain. Thank you La playa!

The overall experience at the hotel was excellent.