Hilton Chicago Oak Brook Hills Resort & Conference Center

The view was nice. The bathroom was clean.

The bedding and mattress were not comfortable, and some of the linens appeared to be unclean. We ended up calling to get a new blanket and the bed was poorly made. It wasn’t even like made properly. The sheets were coming off the bed they appear clean. I hope that they were clean, but I wasn’t 100% sure nor was I comfortable my husband was not feeling the best during the day so it was hard for me to for us to relax. This was our honeymoon weekend. Additionally, the base of the bed was noticeably worn and damaged. There was no microwave available in the room, and the shared microwave in the lobby was not well maintained. I was also disappointed with the housekeeping service. We were required to call in order to have the room cleaned, which was not clearly communicated. As a result, our room was not serviced as expected, and we had to request fresh towels and coffee ourselves. In my experience, routine housekeeping should be provided without guests needing to make a request. Unfortunately, the overall service did not meet expectations. Staff interactions felt minimal and lacked attentiveness, and the general atmosphere suggested a lack of engagement. Given our experience, especially while my husband was unwell and we needed additional support, this stay was quite disappointing.

The Hilton Oak Brook Hills Resort is consistently one of my favorite Hilton properties…friendly, efficient, and professional staff goes out of their way to make my stay carefree.

Several of our work grup stayed here while supporting projects at our plant in South Chicago. It is a higher end Hilton but reasonably priced! I attached several pictures of the resort, my room, and the great view. Access to the executive lounge was also appreciated for quick breakfasts and the evening happy hour reception. -Although I ate diner at the B restaurant one evening. My room was on the top, 11th, floor with fantastic views.

The best hotel and the best stuff I spend three nights with my kids it was more than perfect The hotel was very clean the pool also was very clean and warm

Room was great & clean

Room has a funny smell to it

Everything

I loved everything

Really nice hotel and clean inside and out

There was hair in the bathroom when we first got there and breakfast not included but other than that it was great!