Hampton Inn Wichita-East

It’s was a bit stuffy in the room, the temperature was set at 71 degrees and it could not be changed.

Not what I expected from a Hilton subsidiary. The pool was closed. Construction was going on on the top floors. The back side of the hotel has windows, but you can't see out of them. The bathroom was dirty. Info said great hotel in Wichita with a great hot breakfast; well, my oatmeal was cold, if that tells you anything. As we drove up, I should have known better, but I was willing to give it a chance. The night clerk was very nice and helpful; however, the other staff never spoke and looked the other way as if we shouldn't ask them for anything. I was not satisfied with this stay. To add insult to injury, they have attempted to bill my card three times.

We chose this hotel primarily because of the pool, but unfortunately, it was under construction during our stay. It would have been helpful to know this in advance when booking. Additionally, we were disappointed to find hair from previous guests on the bathroom floor and shower walls, and the corners of the bathroom floor had visible stains/or not cleaned. The carpet seemed a bit outdated as well. The breakfast left much to be desired, as the hot items were cold and didn't meet expectations. On a positive note, the hotel was quiet, and the staff was friendly. I will not be staying here again.

The staff was wonderful friendly and kids was so comfortable talking to staff

Upon checking in I asked the manager where could I buy gas near by. He said Costco across the street was the cheapest but I told him I’m not a Cos member. He said no problem he loan me his. I sure did appreciate that act of kindest. I will always stay at this property when coming though here.

The staff was friendly

The beds need replacing they were horrible

Pool was under construction. The whole hotel was in poor shape. Wall paper coming off the walls in every room we seen. Pillows felt like they were filled with gravel. Tub was stained yellow. Carpets had severe stains. We slept for maybe 45 minutes the whole night. The window had plastic wrap on the outside that was coming off so it whipped in the wind all night. Staff called me an hour before my check in time and told me they didn’t have the room I paid for and that we were being transferred to a single bed. Needing 2 beds I told them that was unacceptable. They said never mind and hung up on me. 0/10 don’t stay here.

Good