Holiday Inn Chicago-Oakbrook by IHG

Bed was comfortable i recommend cheaper rates a night because it’s really loud

It was a good stay. Well maintained. Staff was great. Bar Louis was delicious.

Reasonably priced hotel in the middle of many dining and shopping options. Comfortable bed and quiet.

Pool was unavailable, bathroom outdated. Tub did not drain and was not fixed when requested one day one of a two day stay.

I hate I had to give them 1 star. . The pictures tell it all. Apparently, only a few rooms look like this. I had other family staying at the hotel. Their rooms were smelly and outdated but it was not as horrible as room 410. I asked to be moved and there werent rooms available. I asked for a refund to move to a different hotel but the manager wasnt available until the next day. We had a weekend full of scheduled activities as we were there for a reunion. The hotel was so disgusting. Especially the bathroom.

Room was humid and the carpet of the hotel room was wet. It was so humid it made all the clothes in my suitcase wet and when asked if they had a dehumidifier they just came in and sprayed Lysol all over the carpet. The smell was so strong we had to leave the hotel room for the day. Do not recommend staying here for the price we paid.

I had an overnight stay in a standard King. Pros: free parking, free wifi, clean room, a comfy bed and microwave with refrigerator and in room safe. Having a room with BOTH a fridge and microwave is awesome! A lot of hotels only offer a fridge. Bar Louie is on premises and there's an eat in seafood/steak restaurant (Devon's) next door and and drive about a mile east and there's lots of restaurants and shopping at the mall. The cost for the room is very reasonable! The check in was quick and stafffront desk was friendly. The only cons are bathroom is too small and a minor con - wall paint was very obviously done with without primer and rushed which looked a little sloppy in some sections, no streaming services, just basic cable with one HBO channel. Despite, the cons,I had a very nice stay-cation!

The property was convenient to the office I had to work at for a few days. The halls were dirty and smelled bad. There were trash bags filled with trash in the hall for 2 days. The toilet in our room was installed incorrectly and leaned to the side. The hot water took over 5 minutes to start working in the shower. There was no closet to hang clothes in - I am a professional and wear clothes that need to be hung. There was no blow dryer. The soap/shampoo/conditioner were awful - definitely bring your own.

Overall, the property would’ve been acceptable had it not been for the roaches that I found in my room! That and the rude behavior of the employees took it over the top! (front desk, check in and breakfast buffet host)

This hotel has “crib available” listed in amenities. After a cancelled flight we ended up here with our 7mo old at midnight. At check in, the two people at the desk were helping people in front of us for an eternity just to check in - I got the impression they didn’t know what they were doing. During our check in, I asked about a crib, and the front desk employee first acted like he didn’t know what a crib was, then he told me they didn’t have one. I felt like he didn’t know what I was asking for so I confirmed again, and he said “like for babies?”…no like MTV cribs. Yes for babies, I’m friggin holding on…he said no again, but it seemed like he just had no idea and didn’t want to find out, so no crib for the night. In the room, the bathroom was dirty and the toilet barely flushed. Otherwise the room was acceptable.