DoubleTree by Hilton Johnson City

First, let me say, the staff here works hard and they are great. But, I genuinely do not know how this hotel has remained in the Hilton portfolio. At what point does Hilton drop them for being below standards? I have been staying at the hotel for over 20 years, and during that time, the rooms have not been updated once. I stayed here for the last time in March 2025 and ended up leaving and moving hotels because of how poor the room conditions are. Dark, molded, old mattresses, etc. I REALLY want to like this hotel, but until they remodel I absolutely WOULD NOT stay here. Please remodel…I will be back and about to the rooftops for others to come as well.

Wonderful staff and hotel. When I walked in, Abigail told me my honors bag and fan were already set up in my room. I've been coming here several months on weekly trips and never once have I had a bad experience. Andrea the weekend bartender and Julia the bartender tonight were wonderful.

The people at this hotel were super nice and helpful. Parking is free and very easy. There is a movie theater and arcade in short walking distance. The hotel looks like it was once great and it’s still pretty good. But it could use some renovation as things are worn and old. It is very clean, just old.

At check in staff was nice. But after a long drive I finally arrived at the hotel around 1:30 am, got in my room, unpacked and got situated . My son was sleepy so he went straight to bed . I finally was able to get me a well deserved shower, but when I got in the shower it was no hot water! Very disappointed! At that point I decided that the best course of action was to make it quick and get it over with. I did not want to call the front desk and hear the suggestion of changing rooms after I was already settled . Nevertheless Disappointing.

Hotel is amazing and I would stay there again.

It took me 20 minutes to get hot water in shower. Room was small but manageable. I was informed all doors were locked around the property for safety measures but the side door to the outside parking was unlocked around the clock just outside our room definitely did not make me feel safe now days. For that price no complimentary breakfast. Restaurant closed after spending all the day traveling we wanted food but there was plenty around the vicinity. Just for that price doubletree probably wouldn’t be my first choice and you have to pay for all the amenities. We came in town for a funeral and was looking for a place so 10 of our family members could get together for the afternoon and enjoy each other and again we could rent a spot.