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7 / 10 Guest Rating

Crowne Plaza Dallas Downtown by IHG

1015 Elm Street, Dallas, us

Crowne Plaza Dallas Downtown by IHG - main view

About the Property

Prime Location near Popular Dallas Attractions
Located just minutes away from the JFK Memorial, the Crowne Plaza Hotel Dallas Downtown offers a prime city center location for exploring all that Dallas has to offer.

Luxurious Amenities for a Comfortable Stay
Guests can enjoy a range of amenities including an outdoor rooftop swimming pool, a state-of-the-art fitness center, and free weekday newspapers in the lobby. The hotel also provides 24-hour front desk service and wireless internet access for convenience.

Proximity to Key Dallas Landmarks
Situated steps away from the Dallas Aquarium and the House of Blues entertainment venue, guests at the Crowne Plaza Hotel have easy access to popular Dallas attractions. The American Airlines Center, home to the Stars hockey team, is also nearby.

Experience the best of Dallas at the Crowne Plaza Hotel Dallas Downtown. Book your stay now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Thu, Oct 1, 2026 until Tue, May 25, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room - Mobility Access Roll in Shower/Non-Smoking - Photo 1
Queen Room - Mobility Access Roll in Shower/Non-Smoking - Photo 2
Queen Room - Mobility Access Roll in Shower/Non-Smoking - Photo 3
Queen Room - Mobility Access Roll in Shower/Non-Smoking - Photo 4
Queen Room - Mobility Access Roll in Shower/Non-Smoking - Photo 5
Queen Room - Mobility Access Roll in Shower/Non-Smoking - Photo 6
1/6

Queen Room - Mobility Access Roll in Shower/Non-Smoking

This room offers a shower seat and bathroom railing for disability access. It also includes a 32-inch flat-screen TV, a work desk and coffee-making facilities.

30 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 Queen Standard Mobil Access Roll Shwr

Non-refundable
Room Only
20% OFF$215.74

$172.59

Includes taxes & fees

1 Queen Standard Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$228.7

$182.96

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

This room features a 32-inch flat-screen TV, a work desk and coffee-making facilities.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$228.64

$182.91

Includes taxes & fees

1 King Standard

Non-refundable
Breakfast Included
20% OFF$228.7

$182.96

Includes taxes & fees
Premium Queen Room with Two Queen Beds and Balcony - Photo 1
Premium Queen Room with Two Queen Beds and Balcony - Photo 2
Premium Queen Room with Two Queen Beds and Balcony - Photo 3
Premium Queen Room with Two Queen Beds and Balcony - Photo 4
Premium Queen Room with Two Queen Beds and Balcony - Photo 5
Premium Queen Room with Two Queen Beds and Balcony - Photo 6
1/6

Premium Queen Room with Two Queen Beds and Balcony

This double room's special feature is the rooftop pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit offers 2 beds.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Premium Balcony

Non-refundable
Breakfast Included
20% OFF$262.13

$209.7

Includes taxes & fees
Premium Queen Room with Two Queen Beds and City View - Photo 1
Premium Queen Room with Two Queen Beds and City View - Photo 2
Premium Queen Room with Two Queen Beds and City View - Photo 3
Premium Queen Room with Two Queen Beds and City View - Photo 4
Premium Queen Room with Two Queen Beds and City View - Photo 5
Premium Queen Room with Two Queen Beds and City View - Photo 6
1/6

Premium Queen Room with Two Queen Beds and City View

Guests will have a special experience as the double room offers a rooftop pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV with cable channels. The unit offers 2 beds.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Premium City View

Non-refundable
Breakfast Included
20% OFF$248.75

$199

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

This double room features a rooftop pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room offers heating and a flat-screen TV with cable channels.

30 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Breakfast Included
20% OFF$242.06

$193.65

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1
Premium Queen Room with Two Queen Beds - Photo 2
Premium Queen Room with Two Queen Beds - Photo 3
Premium Queen Room with Two Queen Beds - Photo 4
Premium Queen Room with Two Queen Beds - Photo 5
Premium Queen Room with Two Queen Beds - Photo 6
Premium Queen Room with Two Queen Beds - Photo 7
Premium Queen Room with Two Queen Beds - Photo 8
1/8

Premium Queen Room with Two Queen Beds

This double room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Premium

Non-refundable
Breakfast Included
20% OFF$242.06

$193.65

Includes taxes & fees
Premium Room with King and Double Bed - Photo 1
Premium Room with King and Double Bed - Photo 2
Premium Room with King and Double Bed - Photo 3
Premium Room with King and Double Bed - Photo 4
Premium Room with King and Double Bed - Photo 5
Premium Room with King and Double Bed - Photo 6
1/6

Premium Room with King and Double Bed

The spacious twin room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

30 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King 1 Double Premium

Non-refundable
Breakfast Included
20% OFF$255.45

$204.36

Includes taxes & fees
Premium Room, City View - Photo 1
Premium Room, City View - Photo 2
Premium Room, City View - Photo 3
Premium Room, City View - Photo 4
Premium Room, City View - Photo 5
1/5

Premium Room, City View

2 Queen Beds320.2 sq feet Internet - Free WiFi Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and free bottled waterSleep - Premium bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Braille signageNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

QUADRUPLE PREMIUM CITY VIEW

Non-refundable
Room Only
20% OFF$251.4

$201.12

Includes taxes & fees

QUADRUPLE PREMIUM CITY VIEW

Non-refundable
Breakfast Included
20% OFF$254.14

$203.31

Includes taxes & fees
Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
1/5

Premium Room, 1 King Bed

1 King Bed322.9 sq feet Internet - Free WiFi Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and free bottled waterSleep - Premium bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Premium Balcony

Non-refundable
Breakfast Included
20% OFF$262.13

$209.7

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 3
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 4
Standard Room, 1 King Bed, Accessible (Mobility) - Photo 5
1/5

Standard Room, 1 King Bed, Accessible (Mobility)

1 King Bed320.2-sq-foot room with city views Internet - Free WiFi Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and free bottled waterSleep - Premium bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Low-height view port in door, braille signage, visual doorbell notification, height-adjustable showerhead, visual fire alarm, vibrating pillow alarm, closed-captioned TV, phone accessibility kit, portable shower seat, low-height door lock, wheelchair accessible, and lever door handlesNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King 1 Double Standard Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$255.45

$204.36

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible (Mobility) - Photo 1
Standard Room, 1 Queen Bed, Accessible (Mobility) - Photo 2
Standard Room, 1 Queen Bed, Accessible (Mobility) - Photo 3
Standard Room, 1 Queen Bed, Accessible (Mobility) - Photo 4
1/4

Standard Room, 1 Queen Bed, Accessible (Mobility)

1 Queen Bed320.2-sq-foot room with a balcony Internet - Free WiFi Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and free bottled waterSleep - Premium bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Phone accessibility kit, doorbell and phone notification, low-height door lock, vibrating pillow alarm, braille signage, wheelchair accessible, accessible bathtub, closed-captioned TV, low-height view port in door, height-adjustable showerhead, portable shower seat, visual fire alarm, lever door handles, and portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 Queen Standard Mobility Accessible with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$230.29

$184.23

Includes taxes & fees

Guest Reviews

7
Very Good2000 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness5.8
Service7.8
Location8.8
Room Quality7.3
Amenities6.3
Value for Money6.8
Food and Beverage6.3
Overall Experience7.3

Select topics to read reviews

G
GeorgeusUS
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Great place with helpful people"

9.0

Great location

16th floor

Helpful?
M
MichaelusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Great location. Clean facilty. Comfortable bed."

10.0

Great location. Quiet. Nice views from the 16th floor. Comfortable clean room. Angel at the front desk was very attentive and helpful.

Helpful?
C
CandiceusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0

The balcony of course

Being right above the west end and seeing all the homeless people hanging out.

Helpful?
J
JenniferusUS
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
G
GeraldusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Horrible"

1.0

Nothing!!!!!!!!!

Everything!!!!!!!

Helpful?
S
SLDoss1964WILLS POINT, TEXAS
Verified booking
Couples
Standard Room
Stayed in Jun 7, 2026

"if you get the chance please stay!"

10.0

I had the best time! Everything was wonderful!

Helpful?
C
CraigusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
J
JewellusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Good"

1.0
Helpful?
R
Road51898965526LIVINGSTON, TEXAS
Verified booking
Couples
Standard Room
Stayed in Jun 4, 2026

"Hotel needs total Renovation"

4.0

First,let me say the front desk staff were all friendly, kind and helpful. Our room never got cool. It was acceptable, but turning the thermostat to 70 didn’t help. Another guest told us you had to adjust it somehow with the fan together it colder. Directions with the room thermostat stating that would be nice. The hallway was very cold. Our bathtub faucet ran the entire time we were there. It wasn’t just a drip. It had corroded the faucet. Management and maintenance must not have bothered to want to make sure it was in good working order. The shower water was cold. There was no hot water. That was unacceptable. The hotel needs to be renovated. IHG should be ashamed to have rooms in this condition.

Helpful?
B
BrandonusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Good"

1.0
Helpful?
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