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8.9 / 10 Guest Rating

Tru By Hilton Chicopee Springfield

440 Memorial Drive , Chicopee, us

Tru By Hilton Chicopee Springfield - main view

About the Property

Convenient Location
Located just off Interstate 90 and adjacent to Chicopee Marketplace, Tru By Hilton Chicopee Springfield offers easy access to nearby attractions and amenities.

Complimentary Amenities
Enjoy a complimentary daily breakfast and take advantage of the on-site business and fitness centers during your stay. Stay connected with free Wi-Fi available in all rooms.

Comfortable Accommodations
Relax in the simply styled rooms equipped with a cable TV, coffee maker, clock radio, and free local calls.

Book your stay at Tru By Hilton Chicopee Springfield for a convenient and comfortable experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Jun 1, 2026 until Mon, Jun 15, 2026 Fitness center is closed from 2026-06-15 until 2026-06-01 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The unit offers 1 bed.

21 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

1 KING BED

Non-refundable
Breakfast Included
20% OFF$201.15

$160.92

Includes taxes & fees

1 King Bed

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$212.84

$170.27

Includes taxes & fees
King Room with Accessible Tub - Mobility Access - Photo 1
King Room with Accessible Tub - Mobility Access - Photo 2
King Room with Accessible Tub - Mobility Access - Photo 3
1/3

King Room with Accessible Tub - Mobility Access

The unit has 1 bed.

34 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

1 KING MOBILITY ACCESSIBLE W/BATHTUB

Non-refundable
Breakfast Included
20% OFF$201.15

$160.92

Includes taxes & fees

1 KING MOBILITY ACCESSIBLE W/BATHTUB

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$212.84

$170.27

Includes taxes & fees
King Room - Hearing Access - Photo 1
King Room - Hearing Access - Photo 2
1/2

King Room - Hearing Access

The unit has 1 bed.

34 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

1 KING HEARING ACCESSIBLE ROOM

Non-refundable
Breakfast Included
20% OFF$201.15

$160.92

Includes taxes & fees

1 KING HEARING ACCESSIBLE ROOM

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$212.84

$170.27

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
1/4

Queen Room with Two Queen Beds

The unit offers 2 beds.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$201.15

$160.92

Includes taxes & fees

2 Queen Beds

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$212.84

$170.27

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access - Photo 1
Queen Room with Two Queen Beds - Hearing Access - Photo 2
Queen Room with Two Queen Beds - Hearing Access - Photo 3
1/3

Queen Room with Two Queen Beds - Hearing Access

The unit offers 2 beds.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

Queen Room with Two Queen Beds - Hearing Access

Non-refundable
Breakfast Included
20% OFF$215.29

$172.23

Includes taxes & fees

2 Queen Hearing Accessible with Tub

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$239.04

$191.23

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) - Photo 1
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) - Photo 2
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) - Photo 3
1/3

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 55-inch LED TV with premium channelsFood & Drink - Mini-fridgeSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerheadPractical - Iron/ironing board, phone, and art supplies; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Phone accessibility kit, lever door handles, bathroom grab bars, roll-in shower, visual fire alarm, raised toilet seat, wheelchair-width doorways, wheelchair accessible, doorbell and phone notification, accessible bathtub, height-adjusted amenities, closed-captioned TV, and portable bathtub seatNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
TVTelephonePrivate bathroomInterconnected room(s) availableWheelchair accessibleDaily housekeeping

2 QUEEN HEARING ACCESSIBLE ROOM

Non-refundable
Breakfast Included
20% OFF$201.15

$160.92

Includes taxes & fees

2 QUEEN HEARING ACCESSIBLE ROOM

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$212.84

$170.27

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
1/3

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 55-inch LED TV with premium channelsFood & Drink - Mini-fridgeSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerheadPractical - Iron/ironing board, phone, and art supplies; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TV, raised toilet seat, low-height view port in door, phone accessibility kit, visual fire alarm, roll-in shower, accessible bathtub, lever door handles, doorbell and phone notification, grab bar in bathtub, wheelchair accessible, wheelchair-width doorways, portable bathtub seat, and height-adjusted amenitiesNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
TVTelephonePrivate bathroomInterconnected room(s) availableWheelchair accessibleDaily housekeeping

2 QUEEN HEARING ACCESSIBLE ROOM W/BATHTUB

Non-refundable
Breakfast Included
20% OFF$201.15

$160.92

Includes taxes & fees

2 QUEEN HEARING ACCESSIBLE ROOM W/BATHTUB

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$212.84

$170.27

Includes taxes & fees

Guest Reviews

8.9
Excellent819 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.9
Service9.9
Location9.4
Room Quality8.4
Amenities8.4
Value for Money8.9
Food and Beverage8.9
Overall Experience9.4

Select topics to read reviews

D
DavidusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
D
deniseusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0

Location

Going through remodel

Helpful?
G
GabrielleusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
R
RebeccausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
J
JessyaeAE
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Comfortable stay"

7.0

Cosy and good

Nothing

Helpful?
E
EdwinusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Nice hotel, under renovation at this time and not worth full price"

6.0

The staff is friendly, good breakfast selection, rooms are clean and uptodate, house keeping available every other day.

This location was under reconstruction while we stayed. Unfortunately we came just as renovations started and it only got worse as time passed. Lobby, elevator, pool and gym area was cluttered with workers and tools throughout the day. We chose here specially for location and amenities but left disappointed with lack there of.

Helpful?
H
HeatherusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Before you book, if it is important to you, ask if the pool and fitness room are available to use."

3.0

Ana was amazing.

I booked this hotel for my disabled mother's birthday weekend because she absolutely loves to swim, and the beautiful pool was the main reason I chose this property after spending nearly two hours comparing hotels. Unfortunately, when we arrived and I asked what time the pool closed, I was informed that both the pool and fitness center were closed due to renovations. This information was never disclosed during the booking process. Since the pool was the highlight of our planned weekend together, we immediately decided to cancel our stay. Thankfully, Ana at the front desk was incredibly kind and understanding. She sincerely apologized and processed a full refund without any issues, and I truly appreciate her excellent customer service. However, having to scramble to find another hotel at 7:00 p.m. on a Thursday evening was stressful and disappointing, especially for a special birthday celebration. I would strongly encourage the hotel to clearly notify guests of major amenity closures before they book so they can make an informed decision.

Helpful?
L
LiliausUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
K
KristiausUS
Verified booking
extended_group
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0
Helpful?
H
HeikegbGB
Verified booking
couple
Standard Room
Stayed in Jun 3, 2026

"Excellent"

8.0
Helpful?