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8.9 / 10 Guest Rating

Tru By Hilton Chicopee Springfield

440 Memorial Drive , Chicopee, us

Tru By Hilton Chicopee Springfield - main view

About the Property

Convenient Location
Located just off Interstate 90 and adjacent to Chicopee Marketplace, Tru By Hilton Chicopee Springfield offers easy access to nearby attractions and amenities.

Complimentary Amenities
Enjoy a complimentary daily breakfast and take advantage of the on-site business and fitness centers during your stay. Stay connected with free Wi-Fi available in all rooms.

Comfortable Accommodations
Relax in the simply styled rooms equipped with a cable TV, coffee maker, clock radio, and free local calls.

Book your stay at Tru By Hilton Chicopee Springfield for a convenient and comfortable experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Jun 1, 2026 until Mon, Jun 15, 2026 Fitness center is closed from 2026-06-15 until 2026-06-01 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The unit offers 1 bed.

21 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

1 KING BED

Non-refundable
Breakfast Included
20% OFF$204.19

$163.35

Includes taxes & fees
King Room with Accessible Tub - Mobility Access - Photo 1
King Room with Accessible Tub - Mobility Access - Photo 2
King Room with Accessible Tub - Mobility Access - Photo 3
1/3

King Room with Accessible Tub - Mobility Access

The unit has 1 bed.

34 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

1 KING MOBILITY ACCESSIBLE W/BATHTUB

Non-refundable
Breakfast Included
20% OFF$204.19

$163.35

Includes taxes & fees
King Room - Hearing Access - Photo 1
King Room - Hearing Access - Photo 2
1/2

King Room - Hearing Access

The unit has 1 bed.

34 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

1 KING HEARING ACCESSIBLE ROOM

Non-refundable
Breakfast Included
20% OFF$204.19

$163.35

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
1/4

Queen Room with Two Queen Beds

The unit offers 2 beds.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
TelephoneHair dryerRefrigeratorMicrowaveToaster

2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$204.19

$163.35

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) - Photo 1
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) - Photo 2
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) - Photo 3
1/3

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 55-inch LED TV with premium channelsFood & Drink - Mini-fridgeSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerheadPractical - Iron/ironing board, phone, and art supplies; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Phone accessibility kit, lever door handles, bathroom grab bars, roll-in shower, visual fire alarm, raised toilet seat, wheelchair-width doorways, wheelchair accessible, doorbell and phone notification, accessible bathtub, height-adjusted amenities, closed-captioned TV, and portable bathtub seatNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
TVTelephonePrivate bathroomInterconnected room(s) availableWheelchair accessibleDaily housekeeping

2 QUEEN HEARING ACCESSIBLE ROOM

Non-refundable
Breakfast Included
20% OFF$204.19

$163.35

Includes taxes & fees
Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
1/3

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 55-inch LED TV with premium channelsFood & Drink - Mini-fridgeSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerheadPractical - Iron/ironing board, phone, and art supplies; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TV, raised toilet seat, low-height view port in door, phone accessibility kit, visual fire alarm, roll-in shower, accessible bathtub, lever door handles, doorbell and phone notification, grab bar in bathtub, wheelchair accessible, wheelchair-width doorways, portable bathtub seat, and height-adjusted amenitiesNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
TVTelephonePrivate bathroomInterconnected room(s) availableWheelchair accessibleDaily housekeeping

2 QUEEN HEARING ACCESSIBLE ROOM W/BATHTUB

Non-refundable
Breakfast Included
20% OFF$204.19

$163.35

Includes taxes & fees
Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) - Photo 1
Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) - Photo 2
Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) - Photo 3
1/3

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 55-inch LED TV with premium channelsFood & Drink - Mini-fridgeSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Iron/ironing board, phone, and art supplies; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TV, wheelchair-width doorways, bathroom grab bars, roll-in shower, doorbell and phone notification, raised toilet seat, height-adjusted amenities, wheelchair accessible, lever door handles, accessible bathtub, phone accessibility kit, low-height view port in door, and portable bathtub seatNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephonePrivate bathroomInterconnected room(s) availableWheelchair accessible

1 KING HEARING ACCESSIBLE ROOM W/RI SHOWER

Non-refundable
Breakfast Included
20% OFF$204.19

$163.35

Includes taxes & fees

Guest Reviews

8.9
Excellent819 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.9
Service9.9
Location9.4
Room Quality8.4
Amenities8.4
Value for Money8.9
Food and Beverage8.9
Overall Experience9.4

Select topics to read reviews

P
PickensusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Very Good"

7.0
Helpful?
R
RodriguezusUS
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Location is convenient (within 30-35 minutes of several attractions) but the value was disappointing"

5.0

The pool was very clean and the bed was comfortable. Also, the AC worked really well.

The location entrance was inconvenient. The location was under construction and this was not disclosed during booking. Breakfast was not good. The everything (eggs, sausage, pancakes) was undercooked. The pillows were not firm enough.

Helpful?
J
JacklynusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 24, 2026

"Exceptional"

10.0
Helpful?
J
JamiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Good value for a great hotel with good facilities"

9.0

Very close to the Interstate. Good value, free coffee, good breakfast, large, clean comfortable room, good toiletries provided, pool.

Was undergoing renovation works at reception, which we didn't know about. Didn't affect our room at all, or the pool or breakfast.

Helpful?
M
MaryannusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Good"

5.0

Friendly staff

Paper thin walls - could hear conversations in next room, and worst of all, incessant tv noise all night. Pillows were awful, no neck support at all. Got minimal sleep in the 4 nights I was there. They are saving a ton of money on housekeeping (or lack thereof ) - service every other day. So if you check in on Friday morning for the weekend, and out on Sunday at noon, you will receive no housekeeping service. I check in Thursday mornig and left midday Monday, and room was only serviced once.

Helpful?
A
AmyusUS
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Excellent"

8.0
Helpful?
kcramer413usUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

9.0
Helpful?
D
deniseusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0

Location

Going through remodel

Helpful?
D
DavidusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
J
JessyaeAE
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Comfortable stay"

7.0

Cosy and good

Nothing

Helpful?
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