La Quinta by Wyndham Thousand Oaks-Newbury Park

Smells like cigarettes in the rooms, no control of guest noise, front desk not available after 11pm even though they say they have 24 hr front desk

Nice room clean everything was in it that they said was

You smoke cigarettes you have to go out to a designated area that's okay but cops hang around back there and hassle everybody demanding IDs all kinds of stuff the cops are the problem back there it's like they're so bored they got to go and harass guests I told him to kick rocks. One poor guy just came out to have a cigarette so we don't smoke in the rooms which is great by me and just because they recognized him I don't know how he didn't have no warrants or anything they put him in handcuffs and gave him the third degree to where I didn't want to come out of my room anymore they are getting out of control they need to keep them off their private property and only call them when there's somebody there they need removed or trespassed or whatever I don't see anybody that's not staying there at the staff are very nice and I can't wait until they get breakfast back but what they really need to do is tell the cops to stay them off their property unless they're called because I was afraid to come out of my room because they were just looking for somebody to arrest for any reason and they were being bullies demanding people's names what room numbers they were in come on it's none of their damn business they're here to protect and serve not to bully and demand ID when this is not an ID state especially if you're just standing there having a cigarette I was afraid to go outside at night even during the day they're running through there other than that the room is great the staff is nice it tells the cops to stay the hell off the guests because that's one reason why I would not come back because of what I saw when I stayed there I we stayed there for 5 days it just seems that every time I stepped out of my door or open my door there was a cop just slowly going by or sitting in a darkened part of the parking lot just waiting to harass people that's no way to run a business I mean most of these people...

Price was supposed to include free breakfast but due to construction it wasn't provided and no concessions were offered. Noise also begins at 8am. Pillows were lumpy and uncomfortable.

Location and price were decent. Breakfast was good.

Beds were very uncomfortable, smell of the room was very moldy and damp, looked uncleaned. The moisture and condensation of the air system was ridiculously wet and creates mold and smell of damp. It created so much moisture that water drops would come off the window and the curtains got extremely wet.

Rooms nice and clean very modern.

We always like staying on this hotel any were we go because of breakfast at time of booking it did not staided that was under construction until I got my confirmation booking but did not say anything about no breakfast until we got there. We usually use this hotel when we travel for work because we need breakfast . Also they did not give us information for 🛜

Was not disclosed to me before booking that the priority was under massive renovation, loud all day , not very comfortable stay.

Location.

The lights kept turning on and off no rhyme or reason. Couldn’t get the bathroom light to turn on, as I’m drying off all of sudden came on same with the vanity lights.