Fairfield Inn & Suites by Marriott Portland Airport

Leaking ceilings. Shabby conditions.

Friendly staff, good breakfast

They were great

Too far to walk because of construction and not one USB port in the room.

This property is being renovated and they did not have proper signage to direct you inside. Of three doors, only one worked, yet the entrance sign pointed you in the opposite direction. Even though several other guests told them that the outside door key reader did not work, they didn't call maintenance until I strongly encouraged them too. I had an early flight the next day, and when I asked about breakfast, I was told the front desk person would be able to grab me a muffin and there was always coffee available. Yes, coffee was available but COLD. And no, morning front desk clerk wasn't interested in finding anything for breakfast. Appalling attention to detail, dismal customer service (except for one front desk clerk at check-in who did her best to help, even going outside in the rain to try and fix the signage), lack of service and follow-through. Do not stay here.

From the desk staff to the breakfast crew everything was great. Clean comfortable rooms with everything you need. The breakfast was outstanding with so many choices and the staff was constantly checking to make sure everything was stocked and the area was clean.

The lobby is very clean and nice!

I would stay again , it’s under construction so looks crappy from the outside but it’s a solid 2 star