Comfort Inn & Suites Beaverton - Portland West

Shania the manager gave us great service! She is hard working. She did her best to serve us!!😲😲😲 Mant blessings for her!!😊😊

There was nothing I disliked!

Super dated, very old, stained carpets, thin walls

We recently stayed here for a quick trip and overall, I’d give it 3 stars. When we arrived, there was no one at the front desk. Instead, we saw an older car outside packed with random belongings and two women sitting inside. A minute later, one of them—who turned out to be the front desk attendant—came in from the passenger seat, said nothing, made no eye contact, and went behind the counter. Her first words to us were a blunt “Last name?” Not exactly a warm welcome. The room itself was okay. Nothing special, but I wasn’t expecting luxury—just something clean and comfortable that wasn’t a sketchy motel. This was a step or two above that. My wife thought the room smelled old (I didn’t notice it myself), and the furnishings were definitely showing their age. The bathroom sink was lazily wiped down, and we found old chips under the bed—pretty disappointing considering we hadn’t even eaten chips on the trip. It just gave the whole room a “half-cleaned” vibe. The pool, which we assumed was indoors when we booked, turned out to be outside. It was completely overrun with loud, unruly kids, so we didn’t stay in it long—not the hotel’s fault, but still not the relaxing swim we had hoped for. One bright spot was the free continental breakfast—it was actually pretty good and better than expected. Parking was easy, and the location is convenient with restaurants and stores nearby. When it came time to check out, we dealt with a different front desk lady, and unfortunately, the attitude was more of the same. Instead of asking if she could help me, she looked annoyed and asked, “Do you need something?”—like I was interrupting her or didn’t belong there. The service throughout the stay, especially at the front desk, left a lot to be desired. On a more positive note, the overnight staff member we encountered was friendly and polite—worth mentioning because he was the only one who made us feel welcome. In the end, we paid around $200 through Booking.

We recently stayed here for a quick trip and overall, I’d give it 3 stars. When we arrived, there was no one at the front desk. Instead, we saw an older car outside packed with random belongings and two women sitting inside. A minute later, one of them—who turned out to be the front desk attendant—came in from the passenger seat, said nothing, made no eye contact, and went behind the counter. Her first words to us were a blunt “Last name?” Not exactly a warm welcome. The room itself was okay. Nothing special, but I wasn’t expecting luxury—just something clean and comfortable that wasn’t a sketchy motel. This was a step or two above that. My wife thought the room smelled old (I didn’t notice it myself), and the furnishings were definitely showing their age. The bathroom sink was lazily wiped down, and we found old chips under the bed—pretty disappointing considering we hadn’t even eaten chips on the trip. It just gave the whole room a “half-cleaned” vibe. The pool, which we assumed was indoors when we booked, turned out to be outside. It was completely overrun with loud, unruly kids, so we didn’t stay in it long—not the hotel’s fault, but still not the relaxing swim we had hoped for. One bright spot was the free continental breakfast—it was actually pretty good and better than expected. Parking was easy, and the location is convenient with restaurants and stores nearby. When it came time to check out, we dealt with a different front desk lady, and unfortunately, the attitude was more of the same. Instead of asking if she could help me, she looked annoyed and asked, “Do you need something?”—like I was interrupting her or didn’t belong there. The service throughout the stay, especially at the front desk, left a lot to be desired. On a more positive note, the overnight staff member we encountered was friendly and polite—worth mentioning because he was the only one who made us feel welcome. In the end, we paid around $200 through Booking.

I travelled with my great dane no issues huge room, huge bathroom the room was clean and perfect for us!