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9.2 / 10 Guest Rating

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

Hermosilla, 2, Madrid, es

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World - main view

About the Property

Luxurious Accommodation
The Hotel Fénix Gran Meliá - The Leading Hotels of the World offers elegant rooms with classic English-style décor, equipped with modern amenities like flat-screen TVs, iPod stations, and a pillow menu for ultimate comfort.

Exquisite Dining and Entertainment
Indulge in a culinary journey at the Aduana Restaurant and Fenix Cocktail Bar, or enjoy a delightful meal on the terrace overlooking Plaza Colón during summer. The hotel provides a perfect blend of gastronomic delights and vibrant social experiences.

Convenience and Leisure
With a fitness centre, butler, and secretary services, the Hotel Fénix Gran Meliá ensures a seamless stay. Located near major attractions like the Gran Via and Prado Museum, as well as transportation hubs like Colón Metro station, convenience meets luxury at this prestigious hotel.

Book your stay at the Hotel Fénix Gran Meliá - The Leading Hotels of the World for an unforgettable experience in Madrid.

Facilities & Amenities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

All cots are subject to availability. When booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. Please note that the hotel only accepts pets with a maximum weight of 10kgPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
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Deluxe Room

This elegant, air-conditioned room features free internet connection, a flat-screen TV and an iPod docking station. There is a pillow menu and the private bathroom includes a bathrobe and slippers.

25 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

DELUXE ROOM

Non-refundable
Room Only
20% OFF$724.29

$579.43

Includes taxes & fees

DELUXE ROOM

Non-refundable
Breakfast Included
20% OFF$828.68

$662.94

Includes taxes & fees

DELUXE ROOM

Non-refundable
Half Board
20% OFF$1,018.16

$814.53

Includes taxes & fees
Premier Room - Photo 1
Premier Room - Photo 2
Premier Room - Photo 3
Premier Room - Photo 4
Premier Room - Photo 5
Premier Room - Photo 6
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Premier Room

More spacious room, with exterior views and a queen size bed or twin beds.

30 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

PREMIER ROOM

Non-refundable
Room Only
20% OFF$769.96

$615.97

Includes taxes & fees

PREMIER ROOM

Non-refundable
Breakfast Included
20% OFF$874.35

$699.48

Includes taxes & fees

PREMIER ROOM

Non-refundable
Half Board
20% OFF$1,061.23

$848.98

Includes taxes & fees
Supreme Room Red Level - Photo 1
Supreme Room Red Level - Photo 2
Supreme Room Red Level - Photo 3
Supreme Room Red Level - Photo 4
Supreme Room Red Level - Photo 5
Supreme Room Red Level - Photo 6
Supreme Room Red Level - Photo 7
1/7

Supreme Room Red Level

This more spacious room offers exterior views and a king-size bed. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

33 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

SUPERME ROOMRED LEVEL

Non-refundable
Breakfast Included
20% OFF$1,114.49

$891.59

Includes taxes & fees
Grand Supreme Room with Jacuzzi Red Level - Photo 1
Grand Supreme Room with Jacuzzi Red Level - Photo 2
Grand Supreme Room with Jacuzzi Red Level - Photo 3
Grand Supreme Room with Jacuzzi Red Level - Photo 4
Grand Supreme Room with Jacuzzi Red Level - Photo 5
Grand Supreme Room with Jacuzzi Red Level - Photo 6
Grand Supreme Room with Jacuzzi Red Level - Photo 7
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Grand Supreme Room with Jacuzzi Red Level

Set on the 6th and 7th floors, these rooms have a private terrace with a hot tub. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

53 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

GRAND SUPREME ROOM WITH JACUZZI REDLEVEL

Non-refundable
Breakfast Included
20% OFF$1,285.44

$1,028.35

Includes taxes & fees
Supreme Room - Photo 1
Supreme Room - Photo 2
Supreme Room - Photo 3
Supreme Room - Photo 4
Supreme Room - Photo 5
1/5

Supreme Room

Spacious, soundproofed room with city views and a king-size bed or twin beds.

33 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

SUPREME ROOM

Non-refundable
Breakfast Included
20% OFF$906.99

$725.59

Includes taxes & fees

SUPREME ROOM

Non-refundable
Half Board
20% OFF$1,096.21

$876.97

Includes taxes & fees
Fenix Penthouse Suite Red Level - Photo 1
Fenix Penthouse Suite Red Level - Photo 2
Fenix Penthouse Suite Red Level - Photo 3
Fenix Penthouse Suite Red Level - Photo 4
Fenix Penthouse Suite Red Level - Photo 5
Fenix Penthouse Suite Red Level - Photo 6
Fenix Penthouse Suite Red Level - Photo 7
Fenix Penthouse Suite Red Level - Photo 8
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Fenix Penthouse Suite Red Level

This large penthouse suite has a private terrace with a hot tub overlooking Paseo de la Castellana or Plaza de Colón. It features flat-screen satellite TV, free WiFi and an iPod docking station. There is a separate lounge and a private bathroom. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

75 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

FENIX PENTHOUSE SUITE REDLEVEL

Non-refundable
Breakfast Included
20% OFF$1,949.7

$1,559.76

Includes taxes & fees
Grand Family Room - Photo 1
Grand Family Room - Photo 2
Grand Family Room - Photo 3
Grand Family Room - Photo 4
1/4

Grand Family Room

This family room has a main bedroom with a king-size bed and an private bathroom. There is also a separate lounge with a sofa bed, DVD player and its own bathroom with a shower and special bathroom amenities for kids.

50 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Grand Family Room

Non-refundable
Breakfast Included
20% OFF$1,419

$1,135.2

Includes taxes & fees
Master Suite Terrace Red Level - Photo 1
Master Suite Terrace Red Level - Photo 2
Master Suite Terrace Red Level - Photo 3
Master Suite Terrace Red Level - Photo 4
Master Suite Terrace Red Level - Photo 5
Master Suite Terrace Red Level - Photo 6
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Master Suite Terrace Red Level

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a mini-bar, executive lounge access, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

60 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

MASTER SUITE TERRAZA REDLEVEL

Non-refundable
Breakfast Included
20% OFF$2,159.8

$1,727.84

Includes taxes & fees
Supreme - Photo 1
Supreme - Photo 2
Supreme - Photo 3
Supreme - Photo 4
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Supreme

1 King Bed355 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - 37-inch plasma TV, satellite channels, and DVD playerFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Recycling bin and LED light bulbsNon-Smoking

33 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeDesk

Supreme

Non-refundable
Breakfast Included
20% OFF$909.65

$727.72

Includes taxes & fees
Family Grand Supreme - Photo 1
Family Grand Supreme - Photo 2
Family Grand Supreme - Photo 3
Family Grand Supreme - Photo 4
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Family Grand Supreme

1 King Bed538 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - 37-inch plasma TV, satellite channels, and DVD playerFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Recycling bin and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-Smoking

50 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeDesk

FAMILY GRAND SUPREME

Non-refundable
Breakfast Included
20% OFF$1,233.25

$986.6

Includes taxes & fees

FAMILY GRAND SUPREME

Non-refundable
Half Board
20% OFF$1,464.24

$1,171.39

Includes taxes & fees

Guest Reviews

9.2
Exceptional518 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly and professional staff.

Categories

Cleanliness8.8
Service10.0
Location9.8
Room Quality8.8
Amenities8.3
Value for Money8.8
Food and Beverage9.3
Overall Experience9.8

Select topics to read reviews

C
CarlosmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0
Helpful?
M
María pazclCL
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Good"

6.0

Está muy bien ubicado, ese elegante y muy limpio. La atención muy buena

En booking aparece una piscina y reposeras pero en la realidad no tiene piscina y la zona de las reposeras está reservado para huéspedes premium. También se hace mucha diferencia en el trato si eres premium o no

Helpful?
P
PaulomxMX
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
C
CarolinaarAR
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excelente"

10.0

Siempre voy a este hotel en Madrid no lo cambio por ninguno es excelente en ubicación y en todo. El desayuno, el mejor!

Helpful?
F
FelipeusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Good"

3.0
Helpful?
K
KalyaniinIN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
R
rafaelp806MIAMI, FLORIDA
Verified booking
Business
Standard Room
Stayed in Jun 6, 2026

"Israel - The guy"

10.0

Israel is a great guy ! Very helpful and high energy. Best doorman I ve ever met

Helpful?
V
VICTORdoDO
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Excellent"

8.0
Helpful?
G
GökhantrTR
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Excellent"

8.0
Helpful?
4
454bethanyb
Verified booking
Couples
Standard Room
Stayed in Jun 1, 2026

"The gold standard for luxury"

10.0

Absolutely perfect in every way. Staff is warm and welcoming. The breakfast buffet is incredibly, with a large assortment of hot and cold items. Truly a 5 star luxury hotel. Great location in Salamanca makes a good base for visiting top sites in Madrid; also convenient to Atocha train station. There is a house car that will take you anywhere within 5 km if it's available. Rooms are large and comfortable, with luxe amenities from Carner Barcelona. Two sinks, separate toilet from shower, robes, and more. Staff remembered us and greeted us by name.

Helpful?
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