9.2 / 10 Guest Rating

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

Name: Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World
Address: Hermosilla, 2, Madrid, es
Rating: 9.2

Hermosilla, 2, Madrid, es

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World - main view

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World view 2

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World view 3

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World view 4

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World view 5

from US$687 / night

About the Property

Luxurious Accommodation
The Hotel Fénix Gran Meliá - The Leading Hotels of the World offers elegant rooms with classic English-style décor, equipped with modern amenities like flat-screen TVs, iPod stations, and a pillow menu for ultimate comfort.

Exquisite Dining and Entertainment
Indulge in a culinary journey at the Aduana Restaurant and Fenix Cocktail Bar, or enjoy a delightful meal on the terrace overlooking Plaza Colón during summer. The hotel provides a perfect blend of gastronomic delights and vibrant social experiences.

Convenience and Leisure
With a fitness centre, butler, and secretary services, the Hotel Fénix Gran Meliá ensures a seamless stay. Located near major attractions like the Gran Via and Prado Museum, as well as transportation hubs like Colón Metro station, convenience meets luxury at this prestigious hotel.

Book your stay at the Hotel Fénix Gran Meliá - The Leading Hotels of the World for an unforgettable experience in Madrid.

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Parking

Fitness center

Restaurant

Room service

Pets allowed

Laundry

Airport shuttle

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

All cots are subject to availability. When booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. Please note that the hotel only accepts pets with a maximum weight of 10kgPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

8 rates found

1/7

Deluxe Room

This elegant, air-conditioned room features free internet connection, a flat-screen TV and an iPod docking station. There is a pillow menu and the private bathroom includes a bathrobe and slippers.

25 sqm

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

DELUXE ROOM

Non-refundable

Room Only

20% OFF$858.66

$686.93

Includes taxes & fees

DELUXE ROOM

Non-refundable

Half Board

20% OFF$911.34

$729.07

Includes taxes & fees

1/6

Premier Room

More spacious room, with exterior views and a queen size bed or twin beds.

30 sqm

Sleeps 3

1 Double bed (131-150 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

PREMIER ROOM

Non-refundable

Room Only

20% OFF$904.54

$723.63

Includes taxes & fees

PREMIER ROOM

Non-refundable

Half Board

20% OFF$938.88

$751.1

Includes taxes & fees

1/7

Supreme Room Red Level

This more spacious room offers exterior views and a king-size bed. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

33 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

SUPERME ROOMRED LEVEL

Non-refundable

Breakfast Included

20% OFF$1,261.24

$1,008.99

Includes taxes & fees

Grand Supreme Room with Jacuzzi Red Level - Photo 1

Grand Supreme Room with Jacuzzi Red Level - Photo 2

Grand Supreme Room with Jacuzzi Red Level - Photo 3

Grand Supreme Room with Jacuzzi Red Level - Photo 4

Grand Supreme Room with Jacuzzi Red Level - Photo 5

Grand Supreme Room with Jacuzzi Red Level - Photo 6

1/7

Grand Supreme Room with Jacuzzi Red Level

Set on the 6th and 7th floors, these rooms have a private terrace with a hot tub. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

53 sqm

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

GRAND SUPREME ROOM WITH JACUZZI REDLEVEL

Non-refundable

Breakfast Included

20% OFF$1,427.6

$1,142.08

Includes taxes & fees

1/5

Supreme Room

Spacious, soundproofed room with city views and a king-size bed or twin beds.

33 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

SUPREME ROOM

Non-refundable

Half Board

20% OFF$959.6

$767.68

Includes taxes & fees

1/4

Supreme

1 King Bed355 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - 37-inch plasma TV, satellite channels, and DVD playerFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Recycling bin and LED light bulbsNon-Smoking

33 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneHair dryerBathrobeDesk

Room Option

Board / Meal

Price for 1 night

SUPREME

Non-refundable

Breakfast Included

20% OFF$1,135.11

$908.09

Includes taxes & fees

Guest Reviews

9.2

Exceptional526 verified reviews

AI Summary

Guests highly rate the excellent location and frequently praise the friendly and professional staff.

Select topics to read reviews

Levan

Verified booking

couple

Standard Room

Stayed in Jan 3, 2026

"Very Good"

Very Good

7.0

Helpful?

Diego

Verified booking

family_with_children

Standard Room

Stayed in Jan 2, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Remco

Verified booking

couple

Standard Room

Stayed in Jan 1, 2026

"Excellent"

Excellent

8.0

Helpful?

Francisco

Verified booking

couple

Standard Room

Stayed in Dec 31, 2025

"Exceptional"

Exceptional

9.0

Helpful?

ELENA

Verified booking

family_with_children

Standard Room

Stayed in Dec 20, 2025

"Exceptional"

Exceptional

10.0

Helpful?

Cruiser728249DELRAY BEACH, FLORIDA

Verified booking

Family

Standard Room

Stayed in Dec 18, 2025

"Gran Meliá Fénix Madrid Review ⭐⭐⭐⭐⭐"

Exceptional

10.0

Amazing stay! Minor AC issue in room but was quickly fixed by moving us to another room. Huge thanks to Alejandro, the front desk, bell staff, driver, and the Red Level Lounge kitchen/waitress team for making everything perfect. The hotel’s location was unbeatable — walking distance to Plaza de Colón, El Prado Museum, Retiro Park, and the luxury shops of Calle Serrano. Only small note: AC fan was a bit noisy, but overall an excellent experience!

Helpful?

Felipe

Verified booking

couple

Standard Room

Stayed in Dec 18, 2025

"Very Good"

Very Good

7.0

Helpful?

FABIO

Verified booking

couple

Standard Room

Stayed in Dec 16, 2025

"Good"

Good

6.0

Helpful?

Jahn

Verified booking

couple

Standard Room

Stayed in Dec 16, 2025

"Exceptional"

Exceptional

10.0

Helpful?

emnah111

Verified booking

Family

Standard Room

Stayed in Dec 15, 2025

"Magical Hotel & Amazing Staff"

Exceptional

10.0

Amazing location, beautiful Hotel and the staff was very friendly and helpful!! Thank you to Jean Paul, Santiago & Antonio

Helpful?

8 9

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Settings

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Room

Amenities

Premier Room

Amenities

Supreme Room Red Level

Amenities

Grand Supreme Room with Jacuzzi Red Level

Amenities

Supreme Room

Amenities

Supreme

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Very Good"

"Exceptional"

"Excellent"

"Exceptional"

"Exceptional"

"Gran Meliá Fénix Madrid Review ⭐⭐⭐⭐⭐"

"Very Good"

"Good"

"Exceptional"

"Magical Hotel & Amazing Staff"