9.2 / 10 Guest Rating

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

Name: Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World
Address: Hermosilla, 2, Madrid, es
Rating: 9.2

Hermosilla, 2, Madrid, es

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World - main view

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Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World view 4

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World view 5

from US$622 / night

About the Property

Luxurious Accommodation
The Hotel Fénix Gran Meliá - The Leading Hotels of the World offers elegant rooms with classic English-style décor, equipped with modern amenities like flat-screen TVs, iPod stations, and a pillow menu for ultimate comfort.

Exquisite Dining and Entertainment
Indulge in a culinary journey at the Aduana Restaurant and Fenix Cocktail Bar, or enjoy a delightful meal on the terrace overlooking Plaza Colón during summer. The hotel provides a perfect blend of gastronomic delights and vibrant social experiences.

Convenience and Leisure
With a fitness centre, butler, and secretary services, the Hotel Fénix Gran Meliá ensures a seamless stay. Located near major attractions like the Gran Via and Prado Museum, as well as transportation hubs like Colón Metro station, convenience meets luxury at this prestigious hotel.

Book your stay at the Hotel Fénix Gran Meliá - The Leading Hotels of the World for an unforgettable experience in Madrid.

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Parking

Fitness center

Restaurant

Room service

Pets allowed

Laundry

Airport shuttle

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

All cots are subject to availability. When booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. Please note that the hotel only accepts pets with a maximum weight of 10kgPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

18 rates found

1/7

Deluxe Room

This elegant, air-conditioned room features free internet connection, a flat-screen TV and an iPod docking station. There is a pillow menu and the private bathroom includes a bathrobe and slippers.

25 sqm

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

DELUXE ROOM

Non-refundable

Room Only

20% OFF$777.18

$621.74

Includes taxes & fees

DELUXE ROOM

Non-refundable

Breakfast Included

20% OFF$881.68

$705.34

Includes taxes & fees

DELUXE ROOM

Non-refundable

Half Board

20% OFF$908.05

$726.44

Includes taxes & fees

1/6

Premier Room

More spacious room, with exterior views and a queen size bed or twin beds.

30 sqm

Sleeps 3

1 Double bed (131-150 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

PREMIER ROOM

Non-refundable

Room Only

20% OFF$822.89

$658.31

Includes taxes & fees

PREMIER ROOM

Non-refundable

Breakfast Included

20% OFF$927.39

$741.91

Includes taxes & fees

PREMIER ROOM

Non-refundable

Half Board

20% OFF$935.48

$748.38

Includes taxes & fees

1/7

Supreme Room Red Level

This more spacious room offers exterior views and a king-size bed. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

33 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

SUPERME ROOMRED LEVEL

Non-refundable

Breakfast Included

20% OFF$1,171.98

$937.58

Includes taxes & fees

1/5

Supreme Room

Spacious, soundproofed room with city views and a king-size bed or twin beds.

33 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

SUPREME ROOM

Non-refundable

Half Board

20% OFF$956.13

$764.9

Includes taxes & fees

1/8

Master Suite Red Level

This luxurious Executive Suite has a spacious bedroom with a balcony overlooking Plaza de Colón Square, as well as a private terrace with a hot tub. There is a separate living room with a flat-screen TV and reading area, an office and a bathroom with a spa bath and shower. This room has VIP toiletries, a pillow menu, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Wii, Playstation or DVD player are available under request. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers, magazines, and games. It also includes a bar with snacks and drinks; - welcome gift.

90 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

MASTER SUITE REDLEVEL

Non-refundable

Breakfast Included

20% OFF$2,867.09

$2,293.67

Includes taxes & fees

1/6

Deluxe Junior Suite Red Level

This family suite features a seating area with a flat-screen TV, DVD player, and Nintendo Wii. It includes free Wi-Fi, air conditioning, and heating. It has 2 bathrooms, one with a shower, the other with a shower and separate bath tub.

50 sqm

Sleeps 4

1 Sofa bed (Variable Size)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

DELUXE JUNIOR SUITE REDLEVEL

Non-refundable

Breakfast Included

20% OFF$1,436.8

$1,149.44

Includes taxes & fees

1/4

Supreme Family Room

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as an inner courtyard view.

45 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

1 Sofa bed (Variable Size)

2 Twin bed (90-130 cm wide)

1 Sofa bed (Variable Size)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

FAMILY SUPREME

Non-refundable

Breakfast Included

20% OFF$1,169.04

$935.23

Includes taxes & fees

FAMILY SUPREME

Non-refundable

Half Board

20% OFF$1,316.64

$1,053.31

Includes taxes & fees

1/7

Two-Bedroom Suite Red Level

This room consists of a one-bedroom suite connected to a deluxe Red Level room. It has 2 fully equipped bathrooms.

90 sqm

Sleeps 6

1 Sofa bed (Variable Size)

Amenities

MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

TWO BEDROOM SUITE REDLEVEL

Non-refundable

Breakfast Included

20% OFF$2,638.5

$2,110.8

Includes taxes & fees

1/4

Supreme

1 King Bed355 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - 37-inch plasma TV, satellite channels, and DVD playerFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Recycling bin and LED light bulbsNon-Smoking

33 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneHair dryerBathrobeDesk

Room Option

Board / Meal

Price for 1 night

SUPREME

Non-refundable

Breakfast Included

20% OFF$1,042.05

$833.64

Includes taxes & fees

1/4

Family Supreme Room

1 King Bed498 sq feet Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - 37-inch plasma TV, satellite channels, and DVD playerFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Recycling bin and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-Smoking

46 m2

Sleeps 4

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneHair dryerBathrobeDesk

Room Option

Board / Meal

Price for 1 night

Family Supreme Room

Non-refundable

Breakfast Included

20% OFF$1,264.06

$1,011.25

Includes taxes & fees

Family Supreme Room

Non-refundable

Half Board

20% OFF$1,508.24

$1,206.59

Includes taxes & fees

1/7

Two Bedrooms Suite Red Level

1 King Bed968 sq feet Club/Executive Level - Buffet breakfast, light refreshments, and separate check-in locationLayout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 37-inch plasma TV, satellite channels, and DVD playerFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Recycling bin and LED light bulbsNon-Smoking

90 m2

Sleeps 5

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneHair dryerBathrobeDesk

Room Option

Board / Meal

Price for 1 night

Two Bedrooms Suite Red Level

Non-refundable

Breakfast Included

20% OFF$3,042.09

$2,433.67

Includes taxes & fees

1/2

Supreme Connecting Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

66 sqm

Sleeps 6

2 Twin bed (90-130 cm wide)

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

SUPREME CONNECTING ROOM

Non-refundable

Breakfast Included

20% OFF$2,151.29

$1,721.03

Includes taxes & fees

Guest Reviews

9.2

Exceptional526 verified reviews

AI Summary

Guests highly rate the excellent location and frequently praise the friendly and professional staff.

Select topics to read reviews

Joanna

Verified booking

family_with_children

Standard Room

Stayed in Jan 21, 2026

"Good"

Good

5.0

El desayuno e instalaciones

El aire no servía y cobraron 1000€ más por incluir un longe terrible

Helpful?

Luis Guilherme

Verified booking

family_with_children

Standard Room

Stayed in Jan 21, 2026

"Good"

Good

3.0

Helpful?

Alan

Verified booking

couple

Standard Room

Stayed in Jan 19, 2026

"I think the hotel is over rated a a member of Leading Hotels of the World."

Good

5.0

The staff in all departments were great. Very helpful.

The room had the smallest bathroom I have ever experienced in a 5 star hotel and the lighting was inadequate.

Helpful?

Vanessa

Verified booking

family_with_children

Standard Room

Stayed in Jan 15, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Ayesha

Verified booking

solo_traveller

Standard Room

Stayed in Jan 15, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Jose

Verified booking

family_with_children

Standard Room

Stayed in Jan 11, 2026

"fixe"

Good

6.0

deveria ser mais variado / todos os dias igual

Helpful?

Maria

Verified booking

couple

Standard Room

Stayed in Jan 11, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Askanaz

Verified booking

family_with_children

Standard Room

Stayed in Jan 9, 2026

"Excellent"

Excellent

8.0

As always, perfect location, accomodation, services and staff friendliness are very good. Attention and some bonuses during the spanish holidays been amazing, appreciate it. Breakfast almost perfect in ground floor location.

Some mess with Red Level servicing, mentioned level reception and concierge work are not perfect. Most disappointing was that you woke up and run to airport at mid of night, having a shower and suddenly getting out of shower gel, because room cleaning did not manage to check it (btw, this happens quite frequently, question to five star hotels management and room cleaning trainers - is it so difficult to train ppl to check this?!!!!)

Helpful?

Italo

Verified booking

solo_traveller

Standard Room

Stayed in Jan 3, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Cristina

Verified booking

family_with_children

Standard Room

Stayed in Jan 3, 2026

"Posiblemente hotel favorito en Madrid"

Exceptional

10.0

El personal, maravilloso.

Helpful?

7 8

10 10

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Room

Amenities

Premier Room

Amenities

Supreme Room Red Level

Amenities

Supreme Room

Amenities

Master Suite Red Level

Amenities

Deluxe Junior Suite Red Level

Amenities

Supreme Family Room

Amenities

Two-Bedroom Suite Red Level

Amenities

Supreme

Amenities

Family Supreme Room

Amenities

Two Bedrooms Suite Red Level

Amenities

Supreme Connecting Room

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Good"

"Good"

"I think the hotel is over rated a a member of Leading Hotels of the World."

"Exceptional"

"Exceptional"

"fixe"

"Exceptional"

"Excellent"

"Exceptional"

"Posiblemente hotel favorito en Madrid"