Fairfield Inn & Suites by Marriott Champaign

The hospitality and professionalism shown by Hyder his team made us feel genuinely welcomed. Highly recommend this hotel to anyone looking for great service and a pleasant stay. Located close to Walmart, Bestbuy, Costco, OliveGarden, TacoBell. Value for money. Looking forward to visiting again!

Just returned from a stay at this property with a soccer team. When we arrived it was obvious they were in the middle of a renovation so things weren't perfect. The pool was down but we were able to use the pool across the parking lot at the Courtyard and it did not cause any real inconvenience. The staff was phenomenal! It was very busy when we checked in and Megan, at the front desk, was all by herself. She was running around making popcorn, stocking fresh baked cookies, and making sure everyone was comfortable and having a great time. The young lady who provided breakfast both mornings was also very friendly and went out of her way to help our group. The breakfast provided had a wide variety of hot and cold offerings and was very good. Just really pleasant people. The room was fresh with brand new decor, furniture, and a very large television. There were some spots in the bathroom where it looked like they were still completing the renovations but had to stop (ceiling looked like it had been patched and someone was going to come through sand and paint and the tub looks like it needs to be resurfaced). The hotel was full and I'm pretty sure the entire area was with softball and soccer teams so it makes sense. Overall, I would not hesitate to recommend this hotel.

Location

They have to change our room because there was water leaking down the Bathtub

Location

Lack of amenities (pool and exercise equipment outbid service)and lack of communication of remodeling going on.

It was non existent at this site. We had to go to a sister hotel to get breakfast. We needed to be on the road early, but had to wait as breakfast was not served until 7 am.

I have issued a complaint and request for full reimbursement of the room rate. This is in my email chain, I assume. The room was clearly not ready for occupation after renovation. It is very difficult to deal with a situation like this after spending 10 hours on the road. A good night's sleep was necessary, not multiple trips to the front desk for help.

The breakfast was good, staff friendly, overall the stay was good 😊

Wasn’t enough parking space also the handicap parking wasn’t available do to painting the building. 😒😒😒😒

They went out of their way to celebrate a local university graduation with decorations and treats. I was impressed by the personal touches.

Linens are tucked in too short.

It was just ok nothing special

The hotel was very adequate.