Hampton Inn Commerce

Third floor was under construction. We were unlucky and got one floor 2, directly under construction. The room had a musky smell, probably due to the construction. Other than that, hotel was okay!

The Breakfast was not bad at all. Providing grits is always my hubby's favorite breakfast, that was a very big plus.

The only complaint is that the hotel is very outdated and the location of the hotel was not as expected.

The tread mill stopped working The door jams /lack to the rooms, at least 217, are in need of care

Everything good breakfast, Guss and Marissa is great on booking your rooms also everyone else is too. But's always pack. So book early even thru the weekdays.

The fridge didn’t work, the room looked old, needs updating, was not worth what we paid,

Looks as if hotel being remodeled; exercise equipment placed in lobby area, room was middle of being remodeled and was bad workmanship. Example, handrail at toilet not attached to wall correctly.

Nothing stood out as an impressive or an enjoyable experience, it was tolerable, but poor value. The description and photos on the booking site proved deceiving, the place was/is under refurbishment

Hotel reception area under refurbishment, but no mention or apology. Breakfast poor selection, no comfortable restaurant area, just an open space, one table six chairs. Terrible, and not as advertised.

We originally booked this hotel for 2 nights but when we arrived around 4pm it was under major construction. So much so we couldnt access the elevator through the lobby. We were asked to go outside around the side of the building to get to the elevators. I'm not kidding, see the pictures of the outside entrance. We were given a chance to cancel our stay but we had been travelling all day and I wasnt sure we could get another room so I felt we really didnt have a choice for that day. I immediately searched for another room for the second night, thankfully I was able to find one at the Comfort Suites. I have tried to get any type of reimbursement for the 1st night but the management said since we were offered to cancel at check in any type of reimbursement wouldn't be possible. This is absolutely ridiculous that we paid extra money for this hotel only to find it in this condition. Pool was closed due to the construction. Breakfast was standing room only due to construction. Construction workers everywhere making us feel uncomfortable about trying to get around their work area. Ice machine wasnt even working that day. And we can't even get anyone to consider any type of reimbursement is mind boggling. Dont take my word for it, look at the pictures. We stayed at Comfort Suites the second night for half the price and twice the comfort. We see you now Hampton Inn!!