8.8 / 10 Guest Rating

Shangri-la Surabaya

Name: Shangri-la Surabaya
Address: Jl. Mayjend Sungkono 120, Surabaya, id
Rating: 8.8

Jl. Mayjend Sungkono 120, Surabaya, id

from US$106 / night

About the Property

Luxurious Accommodation
Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.

Recreational Activities
From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.

Convenient Location
Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.

Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Children’s Meal Policy for All Shangri-La Circle Members When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

8 rates found

1/4

Deluxe King Room

Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

35 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Deluxe King Room

Non-refundable

Room Only

20% OFF$132.65

$106.12

Includes taxes & fees

Deluxe King Room

Non-refundable

Breakfast Included

20% OFF$167.04

$133.63

Includes taxes & fees

1/4

Executive King Room

Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

49 sqm

Sleeps 4

1 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Executive King Room

Non-refundable

Room Only

20% OFF$161.65

$129.32

Includes taxes & fees

Executive King Room

Non-refundable

Breakfast Included

20% OFF$193.99

$155.19

Includes taxes & fees

1/4

Horizon Deluxe King Room

Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

35 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Horizon Deluxe King Room

Non-refundable

Room Only

20% OFF$197.58

$158.06

Includes taxes & fees

1/4

Executive Suite

Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, mini-bar and tea/coffee-making facilities. Private bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access.

84 sqm

Sleeps 4

1 Sofa bed (Variable Size)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Executive Suite

Non-refundable

Breakfast Included

20% OFF$481.42

$385.14

Includes taxes & fees

1/4

Deluxe Twin Room

35 sqm

Sleeps 4

2 Twin bed (90-130 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Deluxe Twin Room

Non-refundable

Room Only

20% OFF$132.65

$106.12

Includes taxes & fees

Deluxe Twin Room

Non-refundable

Breakfast Included

20% OFF$167.04

$133.63

Includes taxes & fees

Guest Reviews

8.8

Excellent519 verified reviews

AI Summary

Guests highly rate the comfortable accommodations and frequently praise the exceptional service.

Select topics to read reviews

Matthieu

Verified booking

family_with_children

Standard Room

Stayed in Mar 1, 2026

"Exceptional"

Exceptional

10.0

I like the rooms, spacious and comfortable, the buffet breakfast is really great, everything is great so far

Nothing

Helpful?

Andre Kurniawan

Verified booking

family_with_children

Standard Room

Stayed in Feb 24, 2026

"Comfortable 5 stars hotel stay"

Exceptional

9.0

Staying in Shangri-la Surabaya is very comfortable and the room is spacious. We choose room with horizon lounge access and the lounge service and facilities are excellent. Staffs are also very accomodating. Looking forward our next stay in Shangri-la Surabaya.

Walking to the car park building is not sheltered and must use umbrella when rain.

Helpful?

Ivo Bergamo

Verified booking

extended_group

Standard Room

Stayed in Feb 23, 2026

"Exceptional"

Exceptional

9.0

Helpful?

Fan-Chieh

Verified booking

couple

Standard Room

Stayed in Feb 22, 2026

"Exceptional"

Exceptional

9.0

Helpful?

Kasman

Verified booking

family_with_children

Standard Room

Stayed in Feb 12, 2026

"Exceptional"

Exceptional

10.0

Everything

Nothing

Helpful?

Verified booking

solo_traveller

Standard Room

Stayed in Jan 19, 2026

"住起來的感覺很好，之後還會再來."

Exceptional

9.0

我覺得飯店員工非常親切，尤其Eric，我覺得他是發自內心的在對待每一位住宿的客人，遇到問題也迅速幫忙解決.

這個比較偏向個人偏好，個人覺得Buffet 的晚餐沒有很好吃，反而早餐的菜色很棒且價格合理，建議想吃Buffet 的可以吃早餐的即可.

Helpful?

Sascha

Verified booking

solo_traveller

Standard Room

Stayed in Jan 17, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Erwanda Fredy

Verified booking

couple

Standard Room

Stayed in Jan 17, 2026

"Exceptional"

Exceptional

10.0

Helpful?

LIEW

Verified booking

solo_traveller

Standard Room

Stayed in Jan 14, 2026

"Good"

Good

6.0

Helpful?

Muhammad

Verified booking

family_with_children

Standard Room

Stayed in Jan 13, 2026

"Exceptional"

Exceptional

9.0

Good value for money for Shangri-La level.

Gym is not for 24 hours. Some of public toilet does not have water hose.

Helpful?

2 3

5 6

Discover

Settings

Shangri-la Surabaya

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe King Room

Amenities

Executive King Room

Amenities

Horizon Deluxe King Room

Amenities

Executive Suite

Amenities

Deluxe Twin Room

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Comfortable 5 stars hotel stay"

"Exceptional"

"Exceptional"

"Exceptional"

"住起來的感覺很好，之後還會再來."

"Exceptional"

"Exceptional"

"Good"

"Exceptional"