Wyndham Garden Ann Arbor

Everything was great

Carpets are caked with years of dust and clearly are not cleaned. No legal stair access. Never been to a hotel with more visible, dangerous damage in the United States. Water damage from the roofs and leaks. Water jugs: Fully out Jacuzzi: Out of Order Pool: Locked Off Laundry Machines: Not Working Gym Area: Zero Ventilation, Air conditioning turned completely off Incredibly rude staff. I have never needed to clean a hotel room more in my entire life. AVOID THIS PLACE LIKE THE PLAGUE, AND REPORT IT FOR ITS HEALTH CODE VIOLATIONS.

The bathroom door couldnt close at all. Door is old and has to be replaced. Air smells. Aircobditioner was so loud and old so it was hard to sleep. Front desk lady wasnot very polite.

Wonderful staff! Free breakfast is great. Hotel needs updating. Tub clogged. For MI football weekend, this is still a great option!

I stayed at this hotel on a road trip. I was tired at arrival and needed to sleep. I accidentally booked this hotel but spent the days up near Pontiac, MI so had to drive down to this one for the night and then right back up there in the AM. The people in the room next to me yelled litrally all night. I turned the air conditioner fan on high to help drown it out and put in earbuds but it kept waking me up. Finally around 4 in the morning I walked down to the front desk in my PJ's and begged for help. The front desk staff person said she was aware and they were walking all over the facility making a lot of noise. She came up and knocked on their door and told them to be quiet again but it didn't work. She offered to move me to a different room but my son was sleeping at the time and it was the middle of the night. I was really frustrated that nothing was done before I reported the problem. I'm sure I was not the only guest affected. This family was so loud I could have recorded it through the walls and heard it from the hallway in the courtyard. It was really unusually loud for a guest. It was a miserable night and I would have expected the staff would have advocated for the guests to quiet down. Our rooms were all facing an open courtyard and not isolated in a hallway so the entire facility of rooms would have been affected, not just me. Really poor decision by the staff.

Loved the location, the seating areas all around the inside so that there was a great place to sit and visit with others outside of our room. We will most certainly be back for next parents' weekend, football games and graduation next year! Thank you for a great time...wish we would have found you sooner!

The hotel is dirty and AC is broken. The room beds are terrible and you can hear your neighbors. I was so unhappy I checked out one day earlier. It is terrible.

The location was great. I did not like how the rooms were set up, an entire wall of windows facing the hallway with only curtains for privacy. That felt weird. The “cooling” system leaves MUCH to be desired. The room was uncomfortably warm the entire time. Thank goodness the high temps outside were in the 80’s or it would have been unbearable. The plug by the bathroom sink is in severe need of replacement, you couldn’t even get the plug for a hair styling item to stay plugged in. Overall, I’d say it’s just okay. Convenient to campus but not a lot going for it otherwise.

my room smelled strongly of chlorine and the ac was very old and did not work. the room was hot.

Air conditioning not working, dirty and noise room