Embassy Suites by Hilton Washington DC Georgetown

Great staff

The room was clean. 1 of 3 elevators was out of service the whole time and at 1point, 2 were out. The hotel is very large and that was inconvenient. I think the laundry facilities could be upgraded (or free) there were 3 dryers but only 1 worked and only 1 washer on our floor. The pool was small and my daughter actually got hurt by falling into the maintenance hole that wasn't bolted down properly. The restaurant was good and the service there was great. The front desk wasnt very friendly. Parking is expensive. Overall, not what was expected for the cost.

I came to this hotel 7 years ago and it was amazing, that is why I choose it again even when many cheaper options were available but I was so disappointed. At the check in staff was very impatient and when I asked questions she rushed me to look at a paper that would explain everything. Breakfast was never refilled so if you got there at a later time basically you got leftovers, water was never filled and when I asked for some staff told me I’ll have to pay for it. One of the elevators wasn’t working which made the wait so long. Sad to see is not what it was used to be.

Great hotel. Clean and quiet. Location great. Friendly staff

Clean and spacious hotel with so much around the area. One downside, the breakfast lines were soo long and took a chunk of our time in the morning. But would still return!

Overall it was good. More attention to bathroom cleanliness

Everything about our stay was perfect. From the location, to the little market right across the street, to the wonderful staff, to the amenities...I loved our stay so much that I would book this hotel again just to have a little stay-cation and hang out with no other purpose of being in DC.

The stay was great enjoyed the hotel, but the charges, hidden charges that the front desk doesn't tell you about or even discuss is ridiculous, they don't let you know that you are charged for parking, they require 100 security fee for each night that they don't disclose, also the front desk gave me a 25 voucher for each night for the market and i looked on my receipt and was charged the fees in the market and when i call back she tells me it's really not a voucher, this was a very nice hotel but the communication of the fees that are being charged is ridiculous.

Free breakfast included a made-to-order omelet station! Beds were suitable, but not luxurious. Really appreciated the complementary daily drinks and grab and go.

Breakfast was great and lots of options, room was a suite and very comfortable and clean. Parking on site was a little pricey but close to all the monuments.