Embassy Suites by Hilton Chicago North Shore Deerfield

I liked the location

The space to sit in the pool area and at breakfast, my room had someone else’s trash still in it, the pool chemicals burned my children. Elevators were scary not working properly.

The rooms are nice.

The housekeeping staff was terrible.

I have been coming to this hotel for the last couple of years and I am finally writing a review regarding Estrella and Irma. They are consistently smiling and always working as hard as can be. Two wonderful ladies who deserve some praise.

Room was very nice, staff were very accommodating, happy hour features generous pours, breakfast with great

Great staff especially both Lima and Estrella who were there in the morning and evenings with cleaning up plates after breakfast and again in the evening. Hard very and very pleasant personality.

I have been staying at this hotel every week [2 nights a week] for 7 years. The staff are very friendly and kind. Rick checked me in almost every week with no questions asked. The breakfast crew was excellent. Isabel makes perfect over medium eggs. Her omelets are delicious. Irma and Estrella were also very kind. When in the area I will stay at this hotel again. Rooms were always perfect when I checked in.

Great amenities, comes with daily drink and breakfast. Isabel will make you the best custom omelet every morning.

The rooms were spacious and clean. We were there for the swimming pool/spa area for our three young grandchildren. The pool area was large, clean, and warm- which was a concern for late February. We were thrilled that the breakfast buffet was open until 10AM on the weekends. I could go down and get coffee and then wait for my grandchildren to sleep until about 8:30 and then we'd all go to breakfast around 9AM. The selection of food at breakfast was a great assortment and filled the needs for all ages in our group. In the evening the hotel offered 2 free alcohol drinks and light snacks from 5:30 - 7PM which my husband and I enjoyed both nights we were there.

There was not anything we didn't like.