Hampton Inn Salt Lake City-North

Very helpful staff despite arriving at a ridiculous hour in the morning.

This was a very pleasant stay.

The room was clean, the bathroom was spacious, and the bed was comfortable. However, due to reconstruction they had plastic over parts of the outside and the wind was blowing so hard the plastic rattled loudly all the time. The shower dripped water. Couldn't call the desk because the button didn't work and it was hard to figure out which wifi to log onto because nothing said Hampton Inn. However, the breakfast the next morning was excellent.

This stay was one our favorites of all time! The staff was friendly and accommodating, the room immaculate and cozy - the bed was comfy and the shower hot and with a good steady stream. Breakfast service was FABULOUS - so many options to choose from. Roberta was very friendly asking us if there was any thing we needed and interested in our little story about why we were staying. Roberta shared that the hotel had undergone a complete overhaul - they did a great job of rebuilding and redecorating as the hotel is well lit and bright and cheerful inside. We saw ZERO evidence of construction ongoing and there was PLENTY of parking. We will be back!

Should have heeded the renovation warning on the website and stayed elsewhere. The rooms are all brand new with large walk in showers, higher toilets than the older Hamptons and a round table with a fabric upholstered swivel chair and one upholstered smaller chair instead of the desk set-up at other Hamptons. The mattresses are on wooden "stands". The lighting is all LED and very contemporary in style/design. At least the color scheme isn't all greys and blacks. It's a small Hampton with 3 floors and only one corridor on each floor. But the outside is being completely redone now so there are scaffolds around the back entrance as the exterior walls are being stuccoed. The back parking area is full of construction supplies and storage so parking is limited to the side of the property only as there is only 1 functioning driveway. The pavement on the other driveway is gone and you can't drive up to the front door. There is no diamond parking right now but there are handicap spaces. We were told the pool is being torn out and redone, so we don't think there is a pool either. Upon check-in the cookies were just coming out but our diamond status was ignored and no waters or snacks were offered. I had to make a 2nd trip downstairs and ask for them. For the morning breakfast there is no prepared oatmeal, just instant packets. The front desk employees that morning displayed the same disinterested attitude as the check-in the day before, but the 2 ladies in the breakfast area were very friendly and helpful. As the room rate paid was the same as another Hampton that wasn't torn apart on the outside, we should have avoided this property.

Super clean, newly renovated, very friendly and welcoming staff.

Newly remodel, nice people good location for our trip and great breakfast

Nothing

Nice moped hotel. Excellent breakfast. It will be nice when the construction is finished because it is very noisy during the daytime.

Arrived this evening to a seemingly abandoned hotel under full construction. I could not find a door into the hotel, parking lot was empty and did not see a light on in any room. Found alternate accommodations and spent 2 hours on the phone with Hilton escalating to supervisors for a refund with “unfortunately…” ending each call because it was booked through Expedia