Courtyard by Marriott New Orleans Downtown Near the French Quarter

The staff were excellent. The property is conveniently located near the French Quarter and within walking distance of great restaurants, historical sites, and museums, and shopping. The hotel itself is a decent, quiet, and safe property, but it is a bit worn out and “tired.”

The staff were very nice and accommodating.

The staff was very nice and professional.

It was in ideal location. Staff was great

Good location, clean comfortable room.

Paid extra for balcony to be woken up by the loudest construction you've ever heard at 5:30am. Management and Marriott customer service was horrible in trying to fix the problem

For the majority of our stay, everything was great. However, we only had about half a roll of toilet paper in our room and no extra rolls available in our room so we had to ask for that. The water in the hotel was shut off - due to city maintenance and there was no guarantee on when it would come back on. The only thing the hotel would do is let us cancel our reservation and we would have to rebook ourselves somewhere else. While the water being shut off isn’t their fault, it seems that we could have come up with a better solution than just this.

Located in a great spot.

Rooms are small. They had no windows to the outside like we thought they would. Felt like being in a dorm room. It was hard to maneuver the wheelchair in and out. It was a tight squeeze. When asked if we could get rooms with a window of course the price was higher. They should tell you that when booking.

We got in the car this morning from the hotel valet bringing it to the front and we noticed that the gas tank was full (we did not fill it up) and there was an event ticket sitting in the cup holder which was an event at 8pm on 9/6. We dropped the car keys off yesterday afternoon around 2 at the hotel front desk and did not use the rest of the day. It had about 3/4 tank of gas in it when we left it with the hotel. To us it seems like someone used our car yesterday afternoon/night. Very suspicious with the gas filled up and the event ticket sitting in the cup holder. It is very concerning when you leave your vehicle and expect it to be safe and taken care of. That’s why I used the valet and didn’t try to find my own public parking.